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Job Description / Duties

The Housing and Ancillary Services team manages 4,940 student beds in 18 residence buildings, as well as off-campus rental apartment and housing properties, three dining halls, numerous retail foodservice locations on campus, the Donald Gordon Hotel and Conference Centre, Event Services and the Enrichment Studies Unit. Residence buildings also provide temporary accommodations for the summer conference, events and tourism markets. Revenue and services from these units support vital student life programs and contribute to the University's learning environment.

Queen's Residence Life and Services is committed to providing an experience aimed at fostering the educational and personal growth of its residents. The Residence Life and Services staff team is dedicated to the development of the whole student, promoting diversity, accountability, independence and success in a broader learning environment.

This position supports and facilitates learning, development and academic activities and programs implemented by Residence Life & Services, using current research and best practices in adult learning principles, program assessment and the undergraduate student development cycle. This position works with campus and faculty partners to develop, implement and evaluate programming in residence in support of residents' academic success, including but not limited to, Living Learning Communities, academically focused programs and events, and campus partner and faculty collaborations.

During the academic year (September-April), hours of work, Monday to Friday will be 8:30am-4:30pm for three days of the week, with two day a week where this position is required to work in the evenings from 1pm-9pm, and one weekend eight hour work shift per month. During the non-academic year (May-August), hours of work will be 8:30am-4:30pm, Monday to Friday.
This position develops and coordinates academic and learning-focused programs and events for students who are living in residence, and are participating in focused programming. This position acts as a point of contact to new students to support them through the initial orientation period in residence, and provides information and interpretation regarding residence policies and procedures. This position also provides recruitment support, as well as feedback, mentorship, and guidance support to Residence Dons.The schedule for this position requires the incumbent to work evenings and weekends.

What you will do:

Develops and coordinates academic and learning-focused programs and events for students who are living in residence, and are participating in focused programming.

Acts as a point of contact to new students to support them through the initial orientation period in residence.

Develops and updates marketing materials to create awareness for student programs, and events.

Gathers and analyzes residence experience surveys and/or feedback, and makes recommendations for future programming.

Completes administrative tasks including generating reports, preparing general correspondence, and performing recordkeeping and database input.

Coordinates activities involved with recruiting, hiring, scheduling, training, and evaluating Residence Dons.

Provides ongoing feedback, mentorship, guidance, and support to Residence Dons through bi-weekly team meetings, and other one-to-one interactions.

Provides information and interpretation regarding residence policies and procedures.

Confirms and allocates funds within the programming budget.

Other duties as required in the support of the department and/or unit.

Required Education:

Four-Year Bachelor Degree or equivalent.
in education preferred.

Required Experience:

More than 3 years and up to and including 5 years of experience.
Experience in planning and/or managing projects considered an asset. and

Experience working at a post-secondary education institution considered an asset. and

Experience working with diverse populations/equity deserving groups considered an asset. and

Previous experience developing and delivering workshops considered an asset. and

Familiarity with experiential learning theory considered an asset.


Required Licenses and Certifications:

Satisfactory Criminal Records Check required.

Vulnerable Sector Screening required.

Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements
Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.

Provide consultation and advice on non-straightforward and/or complex issues.

Interaction with others typically requires interpersonal skills and the ability to understand and influence.

Adapt messages to meet the needs of the intended audience.

Build relationships, trust and credibility.

Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.

Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.

Participate in project team meetings and develop individual project plans.

Lead procedural or technological change within a unit.

Identify new problems and seek information and input to fully understand the cause of problems.

Identify opportunities to improve the effectiveness and efficiency of work processes.

Draw logical conclusions and provides opinions and recommendations.

Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.

Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.

Contact Information

APPLICANTS PLEASE FOLLOW THE LINK BELOW:
https://clients.njoyn.com/CL4/xweb/xweb.asp?clid=74827&page=jobdetails&jobid=J0922-0474&BRID=EX288621&SBDID=1&LANG=1