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Events > Spring Conference > Learning Experiences

We thank all members who participated in submitting a learning experience proposal for this year’s Spring Conference, and are excited to be offering the following sessions scheduled below! We are hopeful that you will be able to take a look at the abstracts, identify sessions that interest or challenge you, and participate in a full and enriching week!

 

Presentation Title: Women in OACUHO: History, Hopes & Doing Better Together

Presenters: Irene Thompson (University of Guelph), Jen Gonzales (Ryerson University), Lyn-Marie Farley (Ryerson University), Valerie Bruce (Ryerson University) and Savannah Sloat (University of Toronto)

Target Audience: All

Community of Practice: Admissions, Assignment and Marketing; Facilities, Services, and Front Desk Operations; Living-Learning Communities; Off-Campus Housing and Community Relations; Residence Life

Session Style: Panel Discussion

Session Date and Time: Monday, June 7 at 9:00AM (EST)

Abstract: To know where we are going, we must know where we have come from. Through OACUHO's history, women have led powerful action to progress our field. From contributing to OACUHO's early growth, being the first BIPOC president, initiating public private partnership research, supporting International students, and developing a strategic framework for equity deserving professionals today, this panel will illuminate how our interwoven stories can continue to create a community of doing better together.

 

Presentation Title: The Impact of Living in Residence on International Student Academic Outcomes

Presenters: Jonathan Davis (University of Toronto Mississauga) and Chad Nuttall (University of Toronto Mississauga)

Target Audience: Experienced Professionals, Advanced Professionals

Community of Practice: Admissions, Assignment and Marketing; Facilities, Services, and Front Desk Operations; Residence Life

Session Style: Presentation

Session Date and Time: Monday, June 7 at 10:30AM (EST)

Abstract: Drawing on the results of a ten-year study of over thirty-five thousand students, this session will examine the impacts of living in residence as an undergraduate international student on three measures of academic success: retention from first to second year, first-year GPA, and undergraduate graduation rate. This program will showcase how research in student housing can be used to examine student success outside of the residence hall and inform action at the campus level.

 

Presentation Title: Strengthen your Practice: Sharing research and theory to ensure learning for student leaders

Presenters: Tara Roberts (McMaster University) and Lynn Charron (University of Windsor)

Target Audience: New Professionals, Experienced Professionals, Advanced Professionals

Community of Practice: Residence Life

Session Style: Presentation

Session Date and Time: Monday, June 7 at 1:00PM (EST)

Abstract: Through the lens of a housing professional, we will share research from educational theory, learned in our traditional MEd programs, and share how we are applying it to our work.  We’ll introduce learning paradigms, constructive alignment, authentic assessments, flipped classrooms, and online engagement frameworks for the purposes of highlighting how these specific concepts can positively impact training and development programs for post-secondary student leaders. 

 

Presentation Title: The Myth of the Perfect Supervisor

Presenters: Jennifer Greene (Wilfrid Laurier University) and Mark Mariner (Western University)

Target Audience: New Professionals, Experienced Professionals  

Community of Practice: Residence Life

Session Style: Presentation

Session Date and Time: Monday, June 7 at 3:30PM (EST)

Abstract: Being “the perfect” supervisor is an enormous feat, maybe even a myth. In this session we want you to reflect on the successes you have experienced as a supervisor. Building a successful team and being a successful supervisor takes constant work and we want to share with you research and best practices so that we may all be Better Together. We hope that you will spend an hour with us and engage in learning more about how you can foster a high-performing team, build on your supervisor.

 

Presentation Title: Navigating the field as a BIPOC SHO

Presenters: Chris Alleyne (University of Western Ontario); Dave Kim (University of Toronto) and Jennifer Trotman (University of Winnipeg), Jen Gonzales (Ryerson University)

Target Audience: All

Community of Practice: Residence Life

Session Style: Panel Discussion

Session Date and Time: Tuesday, June 8 at 9:00AM (EST)

Abstract: A panel discussion from several SHOs on their experience with navigating the housing field for the past 10+ years as a BIPOC person. Some topic areas that will be covered include: What changes have we seen, what are some common threads of experience (e.g., subtle/overt forms of racism, institutional barriers, imposter syndrome, communities of support), and what advice we might be able to offer based on our experiences.

 

Presentation Title: Space to Place: Researching student engagement in and with student residences

Presenters: Dr. Zachery Spire (University College London)

Target Audience: All

Community of Practice: Facilities, Services, and Front Desk Operations; Living-Learning Communities; Residence Life

Session Style: Workshop

Session Date and Time: Tuesday, June 8 at 10:30AM (EST)

Abstract: The aim of this workshop is to share findings from a survey of literature and research on student residences and student engagement. This workshop will highlight some of the dominant drivers, debates and tensions relating to student engagement in and with student residences. This workshop will explore some of the strengths and limitations of existing qualitative, quantitative and mixed methods approaches and lenses used to study student engagement in and with student residential accommodation.

 

Presentation Title: McMaster Housing & Conference Services' Journey with Continuous Improvement

Presenters: Brittany Reifenstein (McMaster University) and Denise Nacev (McMaster University)

Target Audience: All

Community of Practice: Admissions, Assignments and Marketing; Facilities, Services and Front Desk Operations; Information Technology

Session Style: Presentation

Session Date and Time: Tuesday, June 8 at 2:00PM (EST)

Abstract: This session with explore McMaster’s journey over the last three years embedding the principles and philosophies of Continuous Improvement throughout the department. Our time together will include an overview of Lean 6 Sigma, the key components of our departmental approach and an honest conversation about our challenges and successes. This will include highlights of current and concluded projects in Residence Facilities, Residence Life, and Conference & Event Services.

 

Presentation Title: “Showing up Imperfectly”: An Interview Exploring Allyship In EDI Practice

Presenters: Jenna Menzies (University of Toronto Mississauga) and Sally Chen (University of Toronto Mississauga)

Target Audience: All

Community of Practice: Residence Life

Session Style: Interview

Session Date and Time: Tuesday, June 8 at 3:00PM (EST)

Abstract: In the wake of Black Lives Matter protests in summer 2020, we began to talk more openly about the impact of systemic inequities on our work. Join Jenna and Sally as they reflect on their experiences in introducing sustainable EDI practices within their department, and their allyship as a white- and BIPOC-identifying staff. Jenna and Sally will be interviewing each other about their experiences, challenges, and vulnerabilities, followed an audience Q&A. This session is open to all audiences.

 

Presentation Title: Zoomed In: Reimaging the Residence Life Experience

Presenters: Bailey Howell (Seneca College Residence) and Dorcas Mensah (Seneca College Residence)

Target Audience: New Professionals, Experienced Professionals

Community of Practice: Residence Life

Session Style: Presentation

Session Date and Time: Tuesday, June 8 at 4:00PM (EST)

Abstract: Over the past year the residence life experience has changed drastically. As a result, both our staff and residents have faced challenges in adapting to the virtual world. In true Seneca form, we accepted the challenge and reimagined how we delivered our services. This session will highlight strategies used to increase virtual engagement, provide quarantine support, and flatten the curve. Participants will see how the Seneca Residence Team worked “Better Together” by reimagining residence life.

 

Presentation Title: COVID-19 Senior Housing Officers Panel

Presenters: Brian Cunha (University of Toronto), Chris Alleyne (University of Western Ontario), Laura Storey (Carlton University), Greg Hum (University of Toronto Scarborough), Susan Miller (Humber College)

Target Audience: All

Community of Practice: Admissions, Assignment and Marketing; Facilities, Services, and Front Desk Operations; Living-Learning Communities; Off-Campus Housing and Community Relations; Residence Life

Session Style: Panel

Session Date and Time: Wednesday, June 9 at 9:00AM (EST)

Abstract: With case numbers declining and vaccination rates climbing, many campuses in Ontario are now beginning to announce their back to campus plans. However, there are still many unknowns when it comes to residence. What can we anticipate in terms of occupancy? How should our protocols look different from last September? What about International students? Join moderator, Brian Cunha as he leads the discussion with Chris Alleyne, Laura Storey, Greg Hum, and Susan Miller as they reflect on what has happened during the pandemic and where we are headed in the next academic year

 

 

Presentation Title: Creating Student-Staff Buy-in Through Assessment and Evaluation

Presenters: Rachel Ruston (Wilfrid Laurier University) and Sarah Spragg (Wilfrid Laurier University)

Target Audience: New Professionals, Experienced Professionals

Community of Practice: Living-Learning Communities

Session Style: Presentation

Session Date and Time: Wednesday, June 9 at 10:00AM (EST)

Abstract: In this presentation, we plan to break down the steps we took at Laurier this year to include student-staff in the collection of assessment, thematic analysis, data distribution, and evaluation of student learning. It is through this new model that we were able to effectively communicate the “why” and impact of student learning, promote positive student-staff buy-in, develop robust student-staff assessment competencies, and enhance our residence program overall.

 

Presentation Title: Where We Go From Here: How We Managed COVID-19 and What Happens Next

Presenters: Kristen Leal (University of Waterloo) and Julia Martini (University of Waterloo)

Target Audience: Experienced Professionals, Advanced Professionals

Community of Practice: Facilities, Services, and Front Desk Operations; Residence Life

Session Style: Presentation

Session Date and Time: Wednesday, June 9 at 11:00AM (EST)

Abstract: After a year of managing the COVID-19 pandemic in our residence operations, we’ve experienced and solved hundreds of problem. As we look ahead to a slow return to normal this fall, Campus Housing is now faced with another problem: now what? With a year of experiences and evidence under our belt, we’re proud to share reflections of the top 5 problems we solved, how we solved them, and what possibilities these solutions offer us as we look ahead. 

 

Presentation Title: Perceptions of Fairness and Student Conduct

Presenters: Kristin Lennan (University of Guelph)

Target Audience: New Professionals, Experienced Professionals, Advanced Professionals

Community of Practice: Residence Life

Session Style: Presentation

Session Date and Time: Wednesday, June 9 at 1:30PM (EST)

Abstract: We all like to be treated fairly. So, why would it be any different for our students?  Ensuring a fair and equitable student conduct process can positively influence student learning (King, 2020).  This session will aim to take a deeper look at fairness in the student conduct process by discussing the components of fairness, reviewing relevant case law, and reflecting on how we can create systems that better serve our students.

 

Presentation Title: TikTok Tuesday: Empowering Student Staff to Create Departmental Change

Presenters: Nicole Dalli (University of Calgary), Alice Choi (University of Calgary), Mitchell Cornish (University of Calgary) and Keanu Dickson (University of Calgary)

Target Audience: New Professionals, Experienced Professionals

Community of Practice: Residence Life

Session Style: Workshop

Session Date and Time: Wednesday, June 9 at 4:00PM (EST)

Abstract: Departmental change can be an overwhelming thought at times - where do you begin? At the University of Calgary, our Community Ambassadors created a social media engagement proposal to amplify the way we connect with undergraduate residents. Through empowering them to take a chance and implement their idea, we experienced a 4.67x increase in online engagement. Using this example, this session will provide a framework to motivate student staff to turn their ideas into long-lasting change.

 

Presentation Title: A Competency Informed Model for Enhancing Student Leadership Development

Presenters: Dillon Arruda (Wilfrid Laurier University), Ryan Paul (Wilfrid Laurier University) and Dominique Da Silva (Wilfrid Laurier University)

Target Audience: New Professionals, Experienced Professionals

Community of Practice: Residence Life

Session Style: Presentation, Workshop

Session Date and Time: Thursday, June 10 at 8:45AM (EST)

Abstract: Colleges and universities are increasingly prioritizing their research on student leadership outcomes and the connections between higher education, learning, and leadership. This session will examine how student leadership outcomes can be intentionally integrated into leadership programs through a competency model framework. The First Year Leadership Program at Laurier will act as an example of how educators within housing can work collaboratively to enhance student leadership development.

 

Presentation Title: Cultivating Connections - EDI and Mentoring Relationships

Presenters: Carolyn Hough (Brock University)

Target Audience: New Professionals

Community of Practice: Living-Learning Communities; Residence Life

Session Style: Roundtable

Session Date and Time: Thursday, June 10 at 1:00PM (EST)

Abstract: As student staff populations continue to diversify it is important to recognize the relevance of equity, diversity, and inclusion in all aspects of supervision. In this round table session, participants will be prompted to reflect and rethink how personal and student staff identities intersect in mentoring relationships in order to build more conscious connections. This session is focused on discussing the mentor relationships between a diversifying student staff and new professionals.

 

Presentation Title: First Year is Done, Now What? A Discussion Around Second Year Students in Residence

Presenters: Tyson Fevrier (University of Calgary) and Nicole Dalli (University of Calgary)

Target Audience: New Professionals, Experienced Professionals

Community of Practice: Residence Life

Session Style: Roundtable

Session Date and Time: Thursday, June 10 at 2:15PM (EST)

Abstract: We spend a lot of energy recruiting students to live on campus for their first year. When they arrive, we work hard to get them situated within their living spaces for the next eight months. Then, spring comes around and we focus our energy back to recruiting the next wave for the fall. What happens to second-year? In this roundtable, we hope to discuss gaps in second-year programming and look at ways we can use the end of the first-year to better prepare them for their future experiences.

 

Presentation Title: A Deep Look Into Gryphons Nest & Archway: The Online First-Year Experience

Presenters: Marina Pereira (University of Guelph), Brian Ingoldsby (University of Guelph), Adam Moniz (McMaster University) and Katie Fitzgerald (McMaster University)

Target Audience: Experienced Professionals, Advanced Professionals, Senior Housing Officers

Community of Practice: Residence Life

Session Style: Presentation

Session Date and Time: Thursday, June 10 at 3:00PM (EST)

Abstract: Gryphons Nest and Archway are virtual programs that were developed in response to COVID19 to best support students. This session will compare program’s structures and fundamentals and include data-driven discussion on lessons learned and best practices. This session will conclude by examining the future of the programs focusing on engaging and supporting students while meeting them where they are. Come join us to see how we can be better together by restructuring the first-year experience!

 

Presentation Title: Staying Grounded: How a competency model and curricular approach grounded student staff training and development

Presenters: Melissa Pratt (Wilfrid Laurier University)

Target Audience: New Professionals, Experienced Professionals, Advanced Professionals

Community of Practice: Residence Life

Session Style: Workshop

Session Date and Time: Thursday, June 10 at 4:00PM (EST)

Abstract: This year has continued to challenge us in identifying what is essential in our work, including student staff training and development. Attendees will engage in reflection and application of utilizing a competency model to inform training. This session will challenge participants to reflect on their own institution’s approach to the intentional building of training for student staff and provide an overview of key steps, strengths and opportunities in Laurier’s training and development portfolio.

 

Presentation Title: Introduction to Anti-Oppressive Practice

Presenters: Savannah Sloat (University of Toronto)

Target Audience: All

Community of Practice: Admissions, Assignment and Marketing; Facilities, Services, and Front Desk Operations; Living-Learning Communities; Off-Campus Housing and Community Relations; Residence Life

Session Style: Presentation

Session Date and Time: Friday, June 11 at 8:30AM (EST)

Abstract: This session will explore the core concepts of anti-oppressive practice and the ways they can be implemented within the context of housing and residence life. This session will approach two key outcomes: understanding what housing professionals can to do challenge oppression and identifying the ways in which they inadvertently perpetuate oppression. Participants will be provided with materials for further learning and the opportunity to identify areas of improvement in their personal and institutional practices. No prior knowledge/reading is required to attend this session.

 

Presentation Title: Taking a Curricular Approach to Student Conduct

Presenters: Rachel Cabunoc (Western University) and Derek Worden (Western University)

Target Audience: New Professionals, Experienced Professionals, Advanced Professionals

Community of Practice: Residence Life

Session Style: Workshop

Session Date and Time: Friday, June 11 at 9:30AM (EST)

Abstract: This workshop is designed to engage Housing professionals in moving towards a curricular approach in student conduct. We will share the process and learning that we came across as we developed a conduct curriculum for Western Residence Life. Participants will have the be able to evaluate their own practices and to start looking for opportunities to integrate elements of a conduct curriculum.

 

Presentation Title: Virtual House Calls: A Student-Centered Approach

Presenters: Hayley McNamara (University of Guelph) and Erin Li (University of Guelph)

Target Audience: All

Community of Practice: Residence Life; Off-Campus Housing and Community Relations

Session Style: Presentation

Session Date and Time: Friday, June 11 at 10:30AM (EST)

Abstract: House Calls was implemented 4 years ago, as a response to support residence students during a time of need. This year, as our incoming students had to virtually navigate their transition to university, it was once again time for us to reimagine how we could best support our Gryphons. Join us as we share how we adapted our program to a virtual experience, and how this shift helped us address trends in a way that leveled our communications between students, faculty, staff, and senior leadership.

 

Presentation Title: Conduct and COVID-19: Roundtable

Presenters: Kristin Lennan (University of Guelph)

Target Audience: New Professionals, Experienced Professionals, Advanced Professionals

Community of Practice: Residence Life

Session Style: Roundtable

Session Date and Time: Friday, June 11 at 11:15AM (EST)

Abstract: This past year has thrown many hurdles our way.  As conduct practitioners, we have had to predict the future as we rewrite policies and protocols, train student and professional staff, and ensure our residence environments provide students a safe place to succeed.  This roundtable discussion is meant to provide space for people to come together, share experiences, and learn from different approaches as we all prepare to tackle another year impacted by COVID-19.

 

Presentation Title: Marketing the Unmarketable: What a Global Pandemic Can Teach Us About Getting Heads in Beds

Presenters: Jennifer Bryden (University of Toronto Mississauga), Jessica Huang (University of Toronto Mississauga), Nuria Juliette Melchor Rodriguez (University of Toronto Mississauga) and Jessica Hall (University of Toronto Mississauga)

Target Audience: All

Community of Practice: Admissions, Assignment and Marketing; Off-Campus Housing and Community Relations

Session Style: Presentation

Session Date and Time: Friday, June 11 at 1:00PM (EST)

Abstract: Recruitment isn’t just for hiring staff anymore! When you’re in the business of student housing, there is one thing you can’t live without – students. In a time where traditional open houses and residence tours don’t seem to be enough to get students interested in residence, we’ve prioritized innovative recruitment efforts to support our occupancy. Join us as we share how we changed our marketing strategies in a world that changed overnight.

 

Presentation Title: Why Data-Driven Decision Making Matters for Students and Operations

Presenters: Carol Young (University of British Columbia) and Cate Morrison (eRezLife Software)

Target Audience: New Professionals, Experienced Professionals, Advanced Professionals

Community of Practice: Facilities, Services, and Front Desk Operations; Residence Life; Information Technology

Session Style: Presentation

Session Date and Time: Friday, June 11 at 2:15PM (EST)

Abstract: Technology has become a fundamental part of the story when it comes to sharing your students' and staff experience. The University of British Columbia has been using Shift Activity Report as a data collection tool for over 10 years. In this session, we hope to articulate how this project has progressed and how these reports have allowed UBC staff to make data-driven decisions about crisis management, budget funding, and personnel management.

 

Presentation Title: A Curricular Framework; Bringing Together Hiring & Training Practices

Presenters: Tara Roberts (McMaster University) and Jillienne Simone (McMaster University)

Target Audience: New Professionals, Experienced Professionals, Advanced Professionals

Community of Practice: Residence Life

Session Style: Presentation

Session Date and Time: Friday, June 1 at 3:30PM (EST)

Abstract: Few things go ‘Better Together’ then training and hiring processes since they are the foundation of our student staff’ success in supporting residence students. This presentation will demonstrate the benefits of developing a curricular framework, that aligns hiring processes with training learning outcomes, through standardization. Join us and participate in an activity where you will get some hands on experience using some techniques to begin the framework process at your own institution.