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Job Description / Duties

JOB PURPOSE:

The approach to student conduct at Trent University is grounded in prevention, education, and restorative practices, incorporating an understanding of underlying causes and inequities that can lead to behaviour problems. The Student Conduct and Conduct Education Coordinator is responsible for supporting student behavioural development for undergraduate and graduate students at the Trent Peterborough campus, including co-ordinating conduct prevention educational initiatives, and responding to student behaviour issues. The position also provides advice and training from time to time for the Trent Durham campus. The Coordinator develops training and resources for members of the campus community to develop capacity to manage conduct, including students, student leaders, student staff, full-time staff, and faculty.

This position is the Adjudicator for the Student Charter of Rights and Responsibilities and the Sexual Violence Policy. Both Trent policies require a contextual, complainant-centred and restorative justice approach to conduct, with consideration of underlying issues and educational/reparative outcomes where appropriate. The Coordinator works closely with the AVP Students, Campus Safety, Equity & Human Rights Office, Consent@Trent, Residence Life staff, Human Resources, and other campus partners in addressing allegations of policy violations.

KEY ACTIVITIES:

Preventative Education
• Use knowledge of postsecondary student conduct trends, restorative justice, bystander intervention, and transitional theory to develop educational initiatives designed to prevent incidents among students.
• Collaborate with campus partners to develop and deliver conduct prevention and awareness programming (e.g., conflict resolution, sexual violence prevention, harassment prevention) to students and campus partners.
• Provide in-depth capacity-building training to staff who are designated Staff Resource People under the Charter, including Charter implementation, mediation/conflict resolution, and resources and referrals.
• Provide capacity-building training to other campus partners (staff, student staff, and faculty) on facilitation, negotiation, and conflict mediation, including developing and delivering individualized training as appropriate (e.g., classroom conduct prevention and management to faculty and teaching assistants; navigating freedom of speech and inclusivity; organizational conflict management for student associations and student groups).
• Hire and supervise student staff educators/mediators as appropriate.
• Provide capacity-building training to student staff on facilitation, negotiation, and conflict mediation. Hire and supervise student staff mediators as appropriate.
• Develop and co-ordinate Charter and behaviour expectations education, including self-advocacy and raising concerns, for new student orientation and other student training programs.
• Develop and implement presentations to partners around residential student conduct process, trends in residence halls, and other areas of expertise related to the position
• Maintain current knowledge of legislation, policies and best practices with regard to conduct prevention programming, with a particular focus on restorative/reparative approaches.
• Identify, develop and lead preventative-based programming to address emerging trends in postsecondary student conduct.
Student Conduct Management
• Provide accurate and timely advice/direction to Charter Staff Resource People, as well as campus partners/staff/faculty/students, on student conduct matters.
• Provide mediation and conflict resolution support in cases of conflict involving students, including student staff or student organizations.
• Student conduct complaint management
• Meet weekly with student behaviour management partners, including Campus Security, Consent@Trent and Housing Services.
• Provides information as appropriate to inform Trent University response to internal and external entities, including media.
• Participate as needed on threat assessment consultations and other meetings related to campus and student safety.
• Provide consultation and conflict resolution coaching related to conduct prevention or conflict resolution, to students, staff, and faculty, on an as-needed basis.

Student Conduct Records and Assessment
• Evaluate the effectiveness of education and restorative sanctions/processes within the University. Develop protocols and procedures for responses to student incidents, student wellness, and conduct concerns.
• Update and maintain conduct documents, including materials, forms, online information, and training materials.
• Under the guidance of the Associate Vice President Students, update policies to ensure consistency and currency with the University’s policy framework. Analyze and evaluate policies to ensure compliance with operational requirements and legislation.
• Compile data and submit regular statistical reports regarding the conduct process.
• Prepare data for mandated internal and external reports, including to comply with legislation and governmental requests (e.g. free speech, sexual violence, harassment and discrimination).
• Ensures policies are compliant and up-to-date with any relevant legislation or regulatory requirements, and reflect best practices.
• Develop and maintain records (regarding investigations, outcomes and processes) for the Office of Student Affairs. Maintains confidential student conduct records in accordance with Freedom of Information and Protection of Privacy Act.
• Occasionally manage FIPPA requests for information, working closely with the University Privacy Officer

Other
• Maintain confidential conduct files in accordance with institutional policy.
• Participate in departmental meetings as required.
• Assist with prospective student recruitment events.
• Other duties as assigned.

Qualifications / Required Skills

EDUCATION REQUIRED:
• Honours University Degree (4 year); preference will be given to candidates with a graduate degree and/or with a focus in related fields such as Higher Education.
• Formal mediation/conflict resolution teacher training (certified to teach mediation).

EXPERIENCE/QUALIFICATIONS REQUIRED:
• Three (3) years of related experience; experience related to postsecondary student conduct required.
• Experience teaching conflict prevention, resolution, and restorative justice in a postsecondary institution
• Demonstrated experience in developing partnerships and collaboration to increase consultation on Charter related issues
• Demonstrated understanding of, and deep commitment to, reparative and educational approaches to student conduct issues.
• Understanding of student conduct in an educational setting, and a comprehensive understanding of the concepts of due process, restorative justice, conduct procedures, experiences in para-counselling with respect to behaviour management and dispute resolution.
• Ability to mediate conflict, manage sensitive conversations, and address underlying causes of conflict or conduct issues.
• Knowledge of current provincial and federal laws, regulations, and trends in the field of higher education is preferred.
• Demonstrated understanding and preferably lived experience of equity-seeking demographics, and the potential impact of systemic discrimination with respect to both complainant and respondent experiences of conduct issues.
• Excellent communication and interpersonal skills, demonstrated empathy and ability to analyse behaviour context and underlying issues.
• Demonstrated ability to exercise judgement and use initiative in applying and interpreting a variety of procedures, policies, and practices.
• Demonstrated initiative and leadership skills required.
•Excellent writing and presentation skills.
• Must be proficient in the use of computer applications such as intermediate level word processing, spreadsheets and database applications.
• Ability to work independently and as a team player.
• Demonstrated skills in, and commitment to, customer service and continuous improvement.
• Criminal Records Check (dated within the last 6 months) will be required as a condition of employment.
• Occasional evening and weekend work required.

Additional Information

Trent University is actively committed to creating a diverse and inclusive campus community and encourages applications from all qualified candidates. Trent University offers accommodation for applicants with disabilities in its recruitment processes. If you require accommodation during the recruitment process or require an accessible version of a document/publication, please contact Human Resources.

Salary: $2,759.00 - $3,257.37 bi-weekly

Contact Information

To Apply: Those interested in applying are asked to submit a cover letter, resume and application form (if applicable), by email to jobs@trentu.ca (Microsoft Word or Adobe PDF) no later than the above closing date at 4:00 p.m. Please note your full name and the job title in the subject line of your email (i.e. First and Last Name – Job Title). Applications from external candidates will be considered only when accompanied by a completed Employment Application Form.

Employer Profile

One of Canada's top universities, Trent University was founded on the ideal of collaborative learning that's personal, purposeful and transformative. Consistently recognized nationally for leadership in teaching, research and student satisfaction, Trent attracts excellent students from across the country and around the world. Here, undergraduate and graduate students connect and collaborate with faculty, staff and their peers through diverse communities that span residential colleges, classrooms, disciplines, hands-on research, co-curricular and community-based activities. Across all disciplines, Trent brings critical, integrative thinking to life every day. Today, Trent's unique approach to personal development through supportive, collaborative community engagement is in more demand than ever. Students lead the way by co-creating experiences rooted in dialogue, diverse perspectives and collaboration. In a learning environment that builds life-long passion for inclusion, leadership and social change, Trent's students, alumni, faculty and staff are engaged global citizens who are catalysts in developing sustainable solutions to complex issues. Trent's Peterborough campus boasts award-winning architecture in a breathtaking natural setting on the banks of the Otonabee River, just 90 minutes from downtown Toronto, while Trent University Durham Greater Toronto Area delivers a distinct mix of programming in the GTA.