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Job Description / Duties

Purpose:
The Residence Life Coordinator is primarily responsible for the day-to-day management of residence support staff and programming activities in the residences at Glendon. The incumbent develops and promotes community activities, supporting student development and student life objectives. As a front-line manager, the Residence Life Coordinator supervises the day-to-day activities of the residence staff ensuring that they deliver excellent service and support to the residents. They will develop and deliver programming that supports and develops community life within the residence.

a) Residence Life:
•Pro-actively contributes to student success at Glendon, to ensure the health and safety of residences, to encourage personal growth and leadership development.
•Supports and advises student residence-wide councils and residence committees. Administers residence life programs. Develops programming for residents.
•Submits regular reports to the Director, Student Affairs documenting developments in residence including incidents, key issues of concern, student and staff conduct, as well as programs and activities.
•Advises the Director, Student Affairs on matters of policy and contribute to the development and implementation of policy. Participates in regular meetings with the Residence Life Team and the Director, Student Affairs.
•Maintains relevant files necessary for the operation of the residence life program. Attends to all necessary preparations for the opening of the residences and the start of the year, liaising with Housing as appropriate. Attends to all necessary details relating to the closing
of the residence and end-of-the-year activities, liaising with Housing as appropriate.
•Keeps the residence website and social media outlets up to date.
•Participates in a rotating 24-hour professional staff on-call system. Maintains regular hours in the office for drop-in availability to students and staff. Responds to emergency situations (accidents, suicide attempts, medical emergencies, extremely disruptive or destructive
behaviour, assaults, criminal activity) notifying the Director, Student Affairs and other University personnel as appropriate.
•Acts as a resource person to students in cooperation with other residence staff and makes appropriate referrals as necessary (academic, financial, personal, etc.). Ensures that all residents are informed of emergency procedures shortly after their arrival. Maintains a
presence in the community and make an effort to know residents.

b) College Life & Student Engagement:
•Contributes to the development of initiatives to engage residence students in campus life. Maintains regular communications with Director, Student Affairs (Glendon) with an aim to building links between Residence life and campus life, coordinating programming efforts, and responding to students’ needs in a seamless fashion.
•Fosters among them an appreciation for the benefits of engagement in their campus community. Support student recruitment activities.

c) Community Relations:
•Promotes a safe and positive environment within residence. Handles student conduct issues, coordinating with the Office of Student Community Relations (OSCR) and liaising with the Director, Student Affairs and/or the Associate Principal with regards to educating students on the Code of Student Rights and Responsibilities and with regards to matters relating to student conduct and critical
incidents.
•Liaises with Housing on issues relating to residence applications and placements, and facilities problems. Participates in various committees within the division and the broader University community.

d) Human Resources:
•Recruits and hires Senior Dons, Dons, Porters, Program Delivery staff and others for residence in collaboration with the Director, Student Affairs Develops training programs for residence staff. Participates in development of other student leadership positions.
•Evaluates and manages job performance of residence staff. Regularly meets with residence staff to discuss operational issues. Follows-up with residence staff regarding required reporting and documentation. Disciplines residence staff when necessary.

e) Finance:
•Manages and controls residence life activity and administration fee operating budgets. Authorizes Dons expenditures for residence life and special project programming.
•Accountable for monitoring expenditures and ensuring that budgets are adhered to. Utilizes eReports to reconcile and manage budgets.

f) Health and Safety:
•Be familiar with the OHS Act and Regulations and University health and safety procedures as they apply to the workplace and their responsibilities as a supervisor.
•Ensures that safety workplace procedures required by management are in place, understood by staff and are adhered to. Inspects work areas for actual or potential hazards on a regular basis and advises staff about these hazards. Ensures protective devices assigned to staff
are properly used and maintained.
•Ensures only authorized and qualified staff operate equipment or machinery.
•Provides input on the development and implementation of guidelines and procedures in the residences to ensure the health, safety, and well-being of students in residence.

g) Special Projects:
•Undertakes research and manages residence life related special projects.
•Develops timelines, critical milestones, resources, and budgets for projects.
•Ensures that projects meet defined objectives. Special projects may include providing assistance with orientation and summer activities, as directed by the Associate Principal and/or Director, Student Affairs.

Qualifications / Required Skills

Education:
University Undergraduate Degree, with preference given to a Post-Graduate Degree in a related field of study (i.e. education, social work or psychology) or equivalent combination of education and experience.

Experience:
Residence Life training, with 2-3 years related residence life leadership experience, preferably in a post secondary setting, with exposure to a broader student life perspective. Experience with supervision, human and financial resource management and crisis intervention is preferred.

Skills:
Superior communication (oral and written) skills in English and French. Initiative. Ability to work independently and in a team. Excellent organizational skills. Excellent interpersonal skills and cross-cultural sensitivity. Conflict mediation, superior problem solving and crisis management skills. Knowledge of student development and leadership theory or other related theories. Strong understanding of post-secondary residence and campus life. Strong leadership, coaching and team building skills in order to foster an environment of trust and collaboration. Demonstrated commitment to excellence and proven ability to achieve results. Effective analytical and research skills, balanced with innovative thinking. Proficient with MS Office Suite (i.e. Word, Excel and PowerPoint). Experience with eReports and databases is an asset.

Additional Information

Apply at https://jobs-ca.technomedia.com/yorkuniversity/

Salary: Hiring Salary Range:$68,960 - $74,862 (FTE annual)

Contact Information

Yuko Sorano
Director, Student Affairs
yuko.sorano@glendon.yorku.ca

Employer Profile

York is a leading international teaching and research university,and a driving force for positive change. Empowered by a welcoming and diverse community with a uniquely global perspective, we are preparing our students for their long-term careers and personal success. Together, we can make things right for our communities,our planet and our future.