Position: Residence Training Coordinator
Deadline: June 3, 2018
Posted: May 10, 2018
Job Description / Duties
The Residence Training Coordinator develops and coordinates all training, learning and professional development for 150 residence staff, 300 residents’ councils and residence sophs, and the full-time professional staff who are part of the Residence Life Management Team. The incumbent assists with the needs analysis, development, delivery, supervision, and evaluation of training programs delivered throughout the residence system. The incumbent will also support the development of learning outcomes and the creation of an assessment plan for all learning and training initiatives. The incumbent provides broader consultation of training needs throughout the Housing Department and takes the lead in selecting part-time student staff and developing new learning initiatives and opportunities undertaken by residence staff, residence sophs, and residents’ councils.
The Residence Training Coordinator is also expected to be in the Leader-on-Call (LOC) rotation for 5,000 students, responding to Manager-on-Call queries and attending to higher-level emergencies on campus. The incumbent also monitors, develops, and reconciles all budget areas related to learning and development, ensuring that various training initiatives are completed within budget.
Qualifications / Required Skills
- Undergraduate Degree in a related discipline
- Master’s Degree in Adult Education, Organizational Behaviour, Leadership or a related field, with exposure to learning styles, adult learning principles and learning outcomes is preferred
- 5 years’ management level experience in training or organizational development
- 3 years' experience working in a University residence environment
- Experience developing client needs analysis; designing curriculum; facilitating learning and coaching; and delivering learning and development seminars preferred
- Experience using interactive / multi-media technologies that appeal to the current generation of staff preferred
- Experience applying innovative approaches, including computer-based communication and flexible learning technologies (e.g. OWL) to learning and development preferred
- Experience in program evaluation and assessment methods, with experience applying the results preferred
Knowledge, Skills & Abilities:
- Knowledge of training systems and theories, and of learning outcomes and assessments
- Familiarity with assessment tools (e.g. Emotional Intelligence Quotient (EQ-i), Myers-Briggs Type Inventory (MBTI), Human Synergistics Leadership Simulations)
- Knowledge of measurement and evaluation tools/techniques (e.g. Campus Labs)
- A thorough understanding of systems thinking and its relevance to organizational development
- Familiarity with Appreciative Inquiry techniques
- Evidence of increased responsibility and leadership, with a participatory leadership style
- Demonstrated commitment to student development and evaluation of educational programming, including advising student groups and providing leadership development
- Commitment towards working with and addressing the needs of a diverse community varied in its ethnic composition, sexual orientation and abilities
- Ability to work creatively and independently
- Ability to work collaboratively with others and demonstrate flexibility in organizing work
- High degree of initiative, discernment, and resourcefulness, with thoughtfulness in decision making
- Detail oriented with an ability to stay focused on the vision and remain undeterred by daily issues, while managing multiple tasks and competing priorities
- Ability to write and create new training materials including electronic learning methods
- Ability to communicate effectively in visual, written and oral form to enhance learning, with strong facilitation skills
- Proven public speaking and presentation skills to both large and small groups
- Critical thinking and creative problem solving with an ability to generate innovative ideas and translate them into effective programs and services
- Exemplary team management, planning and supervisory skills, including conflict-management
- Familiarity with student development theory, learning styles and personal growth concepts
- Intermediate computer skills in Microsoft Word, Excel, Publisher and PowerPoint; A working knowledge of OWL is preferred; familiarity with use of graphics and professional document layout
- Effective in interpersonal skills with a collaborative approach
- Innovative and enthusiastic while modeling a positive attitude
Salary: Salary Grade: 15
Western University delivers an academic experience second to none. Western challenges the best and brightest faculty, staff and students to commit to the highest global standards. Our research excellence expands knowledge and drives discovery with real-world application. Western attracts individuals with a broad worldview, seeking to study, influence and lead in the international community. Since 1878, The Western Experience has combined academic excellence with life-long opportunities for intellectual, social and cultural growth in order to better serve our communities.
The Office of Residence Education & Program's mission is to provide the best student experience through the development of thriving Residence communities, which engage our diverse student population in purposeful campus and community experiences, that lead to personal, civic and leadership development.
The Residence Life Program exists to provide academic, developmental, leadership and social support to more than 5,000 first-year students living in residence to ensure their successful transition to university life, and to promote the residence living-learning environment.