Job Opportunities > Residence Operations Coordinator - St. Michael's College, University of Toronto

Residence Operations Coordinator - St. Michael's College, University of Toronto

updated on 9:22 AM, November 12, 2020
Province: Toronto, Ontario
Position: Residence Operations Coordinator
Deadline: November 22, 2020

Job Description / Duties


Under the general direction of the Dean of Students and in collaboration with other members of the office, oversees the admissions and operations of the St. Michael’s College Residence, as well as all day-to-day administration of the Office of the Dean of Students.

Residence Admissions & Fees

The Residence Operations Coordinator is responsible for managing all aspects of the residence admissions cycle including admitting new residents, assigning rooms, pairing roommates, processing withdrawals and room changes, organizing all aspects of residence fees including posting charges to ROSI, filling vacancies and responding to communications and inquiries. Other duties include executing end of term procedures, reconciling meal plan reports, organizing residence tours, liaising with students who have outstanding accounts, and accurately maintaining the residence database.

Office Administration

The Residence Operations Coordinator is responsible for the day to day administration of the Dean’s Office. In addition to general reception duties, the incumbent provides administrative support to the Dean and other members of the office, provides guidance and oversight to work study students, prepares a variety of reports and statistics, tracks office budgets including invoices and purchase orders, manages and updates the departmental website, edits and updates office correspondence, manages office payroll submissions, responds to the needs and concerns of residents, and liaises with the many College and University departments with whom the Dean’s Office interacts. Additional duties as required.

Residence Life

The Residence Operations Coordinator provides occasional on-call support to the SMC Residence when the Assistant Dean, Residence Life is off or unavailable.

Qualifications / Required Skills


Must have excellent organizational skills; accuracy and attention to details are particularly important. Ability to establish work priorities, meet deadlines, remain flexible, work independently, and respond to a variety of demands and requests in a professional and efficient manner. Excellent interpersonal and customer service skills as well as effective verbal and written communication. Must be able to understand and interpret policies and procedures, work under pressure, demonstrate initiative, and work with minimum supervision. Residence life experience is an asset.

Computer Skills: Ability to work with a broad range of software including Windows, Mac, ROSI, Access, Word, Excel, Outlook, Adobe Creative Suite, and complex databases. Proficiency with StarRez database required, as well as willingness for ongoing education in this area.


1-3 years working in an administrative capacity preferably in a university environment dealing directly with students


University degree and/or acceptable equivalent combination of education and experience. Education in related discipline an asset.

Additional Information

We thank all applicants for their interest. Only those considered for an interview will be contacted.

The University of St. Michael’s College is strongly committed to diversity within its community and especially welcomes applications from racialized persons/persons of colour, women, Indigenous/Aboriginal people of North America, persons with disabilities, LGBTQ persons, people who take a religiously informed view of human experience, and others who may contribute to further diversification of ideas.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

If you require accessibility accommodation, please contact Human Resources at 416-926-1300 ext. 7191 or hr.stmikes@utoronto.ca.

Salary: $1096.28 per week

Contact Information

Please contact hr.stmikes@utoronto.ca with any questions.

To apply, please email hr.stmikes@utoronto.ca. Attention: Human Resources Officer