Position: Residence Operations Assistant
Deadline: August 29, 2018
Posted: August 27, 2018
Job Description / Duties
Reporting to the Administrator, Residence Operations, the Residence Operations Assistant (ROA) will be responsible for providing administrative support to the department of Student Housing & Residence Life. The Residence Operations Assistant will directly support the administrative team with application processes, data collection, review and analysis, and recruitment activities. The Residence Operations Assistant will assist management in efforts to maximize occupancy, coordinate incoming and outgoing students, inform decision-making, and accurately plan for upcoming cycles.
The Residence Operations Assistant will provide excellent customer service to current and prospective residence students, and assist in resolving inquiries and concerns as they arise.
This position must work evenings and weekends to support students living in a 24/7 residence environment.
Qualifications / Required Skills
Completion of a 3 year College Diploma in a related discipline (such as business administration, education, sociology or psychology) or an equivalent combination of education and experience. University degree is preferred.
Must have experience working in a residence environment
Minimum three (3) years of related customer service experience in a post-secondary institution, including experience in a student leadership role.
Salary: USW Pay Band 07
The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study. Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation. With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs. Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.