Job Opportunities > Residence Manager, Student Learning - Wilfrid Laurier University

Residence Manager, Student Learning - Wilfrid Laurier University

updated on 8:25 AM, February 15, 2022
Province: Waterloo, Ontario
Position: Residence Manager, Student Learning
Deadline: February 27, 2022

Job Description / Duties

The Residence Manager, Student Learning (RMSL) provides direction and leadership to Laurier’s Residence Education unit on Laurier’s Brantford and Waterloo campuses. Reporting to the Associate Director of Residence Education, the RMSL collaborates to develop and deliver the Residence Education program for all students living in residence and LOCUS program. The RMSL shares the responsibility to coordinate the administrative, supervisory, developmental, and performance management functions of the Residence Education unit.

The RMSL is responsible for the direct supervision of Residence Education staff, including one professional Residence Education Coordinator on our Brantford campus, the Residence Coordinator of Academic Initiatives and Residence Coordinator Experiential Learning, two Residence Education Student Coordinators, and approximately 50 student staff. The RMSL is a valued member of a Residence Leadership Team comprised of the Director of Residence, the Associate Directors of Residence Life & Residence Education, Residence Life Managers (3), the Administrative Manager of Residence, and the Manager of Residence Facility Operations.

Human Resources
-Facilitate hiring of coordinators (student and full time) in Residence Education unit
-Facilitate performance management of coordinators in Residence Education unit
-Provide one-up support to all coordinators in residence education unit when addressing first year student and student staff behavior/performance concerns
-Oversee the selection of residence student staff in partnership with the Residence Life unit

Team management
-Maintain multi-campus presence to support the day to day operations of the residence education unit in Brantford and Waterloo
-Facilitate weekly staff meetings with focus on developing action items to ensure that service delivery occurs and emergent issues are addressed

Program Oversight
-Responsibility for the operational development and oversight of the entire student staff training and development portfolio, which includes all pre-service and in-service training along with budget oversight
-Responsibility for the oversight over ongoing execution of assessment efforts in the living-learning and first year leadership programs (e.g. Hawk Talk data runs, interpretation, and collation)
-Responsibility for operational support and oversight over the living-learning and first year leadership programs
-Oversight over all programming-focused budgets: Living-Learning Program and First Year Leadership Program
-Engagement in all Residence Education programming that frequently occurs on weeknights and weekends

Campus Partnerships
-Ongoing outreach and liaison with campus and faculty partners to ensure that the first year programs are properly resourced with subject experts
-Collaborate with the academic community (faculty, advisors, teaching and learning, success skills) to advance a culture of commitment to academics

Qualifications / Required Skills

Master’s level degree in Student Affairs Administration, Higher Education, Leadership, Counselling, or Business Administration with focus on organizational development and/or human resources

5 years of progressive experience in a student learning and development role, including demonstrated ability to manage student learning and development programs

Demonstrated knowledge and commitment to the application of student learning and development research and theory, major Student Affairs philosophical & guiding principles, and effective pedagogy related to co-curricular program development.

Possess excellent written and verbal communication skills, and proven ability to build strong collaborative relationships

Proven ability to be creative, self-directed, innovative and to work both independently and in team environments

Demonstrated passion for student life and a strong desire to engage students, staff, and faculty

Proven ability to manage projects with precision and a commitment to improvement

Salary: $66,301 - $82,876

Contact Information

Melissa Pratt Morgan
Acting Associate Director, Residence Education
Email: meprattmorgan@wlu.ca
Phone: 519-884-0710 ext. 2738

Employer Profile

Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone.

Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well as a location in Kitchener. The university is committed to providing an inclusive workplace and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.