Job Opportunities > Residence Life Manager (2) - York University

Residence Life Manager (2) - York University

updated on 12:26 PM, September 3, 2021
Province: Toronto, Ontario
Position: Residence Life Manager (2)
Deadline: September 15, 2021

Job Description / Duties

In advancing the Division of Students’ vision as ‘Partners in Student Success, the Manager, Residence Life is responsible for the day-to-day operations of Residence Life by providing leadership, supervision, management support, performance management and direction to Residence Life Coordinators (RLCs), ensuring they foster student
success and deliver excellent service and support to residents and student staff. The Manager oversees residence community standards and leads the advancement of the student conduct system in residence. The role coordinates the recruitment and hiring of
all Residence Life student staff and volunteers. The Manager assists in developing the framework for residence educational initiatives and community development (e.g., residence curriculum) and plays a key role in Residence Life Coordinator and student staff and volunteer training. The Manager assists the Assistant Director, Residence Life
in providing strategic vision and direction and manages projects initiated by the Assistant Director to achieve overall organizational goals.

This position requires the incumbent to live in residence, to be available weekends and evenings, and to be on-call 24 hours on a rotational basis year-round.

Areas of Responsibility

Residence Life Manager, Residence Curriculum

Leads the development of an inclusive and robust residence curriculum program for diverse residence settings and audiences (1st year, returning students, international students)

Residence Life Manager, Training, Hiring and Development

Leads operational portfolios including Training, Hiring, and Staff Development with a strong lens of equity, inclusion, and decolonization.

Qualifications / Required Skills

Undergraduate degree, with preference given to a Graduate Degree in a related field of study (e.g., Student Engagement) or equivalent combination of education and experience.

3 years progressive residence life leadership experience, preferably in a post-secondary or similar setting, with exposure to a broader student life perspective. Proven experience required in supervision, human and financial resource management, student conduct, and crisis intervention with a demonstrated commitment to equity and inclusion.


Superior communication (oral and written) skills. Initiative. Excellent interpersonal skills and cross-cultural sensitivity. Demonstrated knowledge of equity practices and anti-racism/anti-oppression principles Conflict mediation and crisis management skills. Superior problem solving and organizational skills. Knowledge of student development and leadership theory or other related theories. Strong understanding of post-secondary residence and campus life. Strong leadership, coaching, supervision, and team building skills in order to foster an environment of trust and collaboration. Demonstrated commitment to excellence and proven ability to achieve results. Effective analytical and research skills, balanced with innovative thinking. Advanced proficiency with Microsoft Office (i.e. Word, Excel, Outlook and PowerPoint). Experience with financial systems reporting (e.g., EReports) and databases is an asset
Demonstrated experience and success in providing and/or creating conditions for service excellence for a variety of stakeholders such as students, faculty, clients, customers, colleagues, users, etc. and a commitment to the values of Care, Collaboration, Accountability, Respect, Innovation, Excellence, and Inclusion.

Additional Information

Applicants are strongly encouraged to identify their portfolio of interest and related qualifications in their cover letter.


Salary: 78 210

Contact Information

Meaghan Morris, Assistant Director Residence Life (morris1@yorku.ca)