Position: Residence Life Coordinator
Deadline: January 21, 2020
Posted: January 9, 2020
Job Description / Duties
You will be part of a dynamic team reporting to the Manager, Residence Life and providing coordination of front-line issues management for students living in residence with diverse backgrounds, interests, needs and skills. You will lead the creation of a supportive and inclusive environment by fostering contributions from residence staff and students.
As the Residence Life Coordinator (RLC), your key responsibilities will include developing activities, services and supports for residents; contributing to the selection, training and supervision of casual staff; facilitating problem-solving, referrals, and addressing student conduct issues; safety awareness and planning; on-call response, issue management and crisis and routine emergency response; evaluating student staff and residence experiences and promoting student leadership and civic engagement.
The Residence Life Coordinator is a live-in position and will be assigned to deliver services and provide support to a specific residence community at UTSC.
Your responsibilities will include:
Advising students on co-curricular, academic and personal matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
Applying established standards when responding to emergencies
Resolving minor interpersonal disputes between students and/or student staff
Interpreting applicable guidelines and protocols to determine policy violations
Investigating community standard and housing policy breaches
Liaising with students and faculty to coordinate program activities
Coordinating room assignments and room changes throughout the year
Selection, training and coaching casual staff
Qualifications / Required Skills
Bachelor's Degree or acceptable combination of equivalent experience.
Minimum three years' experience living and working in a university residence setting (combination of para-professional and professional experience is acceptable)
Experience in advising and referrals, programming, community management and adjudicating student conduct in an post-secondary residence community
Experience working with diverse student communities and have a commitment to improving and enhancing the student experience
Demonstrated experience providing support to individuals in distress, issues management, monitoring crisis response and intervention
Experience supervising and training casual staff and students
Excellent verbal and written communication skills
Intermediate proficiency with MS Office (Word, Excel, PowerPoint) and database systems
Flexibility to work an irregular schedule with the ability to be on-call and within a confined radius to the University
Requirement to live in residence on the University of Toronto Scarborough Campus
Ability to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment
Familiarity with residence records management systems (i.e. StarRez)
To be successful in this role you will be:
Notes: Please note that there will be occasional overtime during peak periods. This is a on-call and live-in position.
A copy of the full job description is available upon request from the UTSC HR Office.
Employee Group: United Steelworkers (USW)
Appointment Type: Budget - Continuing
Job Field: Student Life
Job Posting: Jan 7, 2020
Job Closing: Jan 21, 2020, 11:59:00 PM
Salary: Pay Scale Group and Hiring Rate: USW Pay Band 11 -- $65,669 with an annual step progression to a maximum of $83,978. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Amber Woods, M.Ed. (she/her/hers)
Manager, Residence Life
University of Toronto Scarborough
1265 Military Trail | Toronto | Ontario | M1C 1A4
The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.
The Department of Student Housing and Residence Life is committed to creating an inclusive and welcoming environment that is conducive to students’ personal and academic success. Our department is responsible for planning and directing all aspects of the University of Toronto Scarborough’s student residences in order to provide accommodations and a community that promotes the development of our students. We work collaboratively with student service professionals across the campus in order to provide a wide range of activities, services and supports to enhance the quality of student experience.