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Job Description / Duties

The Residence Life Coordinator (RLC) is a live-in position responsible for the overall quality of living, within their assigned student residence(s). The RLC is responsible for the implementation of academic & social programming, staff development, student development, community development, and building administration & management. The RLC also participates regularly in company-wide program and initiative development, as part of Campus Living Centre’s Residence Life department.

Administration and Building Management

- Coordinate the opening and closing of the residence(s) during appropriate times (e.g., move-in, move-out, winter break, etc.).
- Oversee occupancy management of assigned residence(s).
- Manage all aspects relating to the Residence Life Office. This includes, but is not limited to, supplies, cleanliness, and access.
- Monitor departmental spending and manage budget.

Departmental Responsibilities

- Maintain the property social media account(s).
- Liaise and support institutional recruitment efforts with a focus on promoting on-campus living.
- Connect with contacts within the local community who support student development, such as local businesses, emergency services, and regional health services.
- Maintain regular communication with the Property Support Residence Life Team (Director/Associate Director, Residence Life & The Student Experience).

Crisis and Incident Management

- Serve as part of the departmental rotation of on-call managers.
- Be familiar with and follow the Campus Living Centres policies and procedures.
- Perform mediations and interventions as needed.
- Coordinate with outside agencies in response to crises.
- Serve as a conduct administrator for the assigned residence(s). This includes, but is not limited to, management of the incident report database, investigating incidents, and following up with student concerns.

Student and Staff Development

- Maintain visibility and presence within the assigned residence community.
- Develop an engaged and inclusive residence community by implementing the Community Development Model, leading a Residence Orientation, and implementing social and educational programming.
- Recruit, hire, train, evaluate, and mentor a team of Resident Advisors and/or Community Advisors.
- Create and deliver training sessions for the Residence Life Staff. These trainings include, but are not limited to the Residence Life Staff Training Conference and property training.
- Liaise, collaborate, and partner with institutional partners to support the needs of students.
- Support and provide guidance to the Residence Council. This includes, but is not limited to, aiding in elections, facilitating the creation of programs/events, or soliciting feedback for residence improvements.

Other Duties

- Develop and maintain internal and external relationships. This includes but is not limited to, institutional committees/offices, Campus Living Centres properties/Property Support, OACUHO, ACUHO-I, CACUSS, etc.
- Other duties as assigned.

Performance will be primarily measured on the following factors:

• Performance Objectives;
• Initiative;
• Inter-Personal Skills;
• Leadership;
• Business & Financial Acumen;
• Communications;
• Self Development and Appraisal; and
• Health & Safety Responsibilities.

Qualifications / Required Skills

Education: Recognized College Diploma or University Degree
Skills/Abilities: Must possess superior verbal and written communication skills;
Must possess above average customer service skills;
Must possess superior attitude towards learning;
Must be able to handle multiple projects at once; and
Must be able to provide strong leadership to staff.

Experience Required: Minimum of 1 year experience in Residence Life, Social Services, or Customer Service related experience.

Additional Information

Only selected applicants will be notified if they have been chosen to
take part in an interview process.
*This is a two-year contract position with an opportunity to extend.
*This position also oversees the Chatham Thames Campus Residence
Life program.

Working Conditions
Hours per Week: Scheduled 44 hours per week (may need to work more as required)
Indoor/Outdoor: Indoor
Level of Interruption: High level of interruption
Stress Level: Moderate overall stress level
Travel Outside of Location: Moderate

Equal Opportunity Employer

It is Campus Living Centres policy to promote equal employment opportunity for all applicants and employees. Campus Living Centres does not unlawfully discriminate on the basis of race, colour, religion, sex, national origin, ancestry, age, physical disability, mental disability, medical condition, marital status or sexual orientation. Campus Living Centres prohibits the harassment of any individual on any of the grounds listed above. This applies to all areas of employment including recruitment, hiring, training and promotion.

If you require accommodation in order to successfully submit an application, please email us to make your accommodation request with our HR Department at careers@campuslivingcentres.com.

Salary: Commensurate with experience.

Contact Information

Jessica McCulloch, General Manager
jmcculloch@stclairrez.ca
519-966-1601