Position: Residence Life Coordinator
Deadline: November 5, 2019
Posted: October 22, 2019
Job Description / Duties
A Day in the Life…
The Residence Life Coordinator works as part of a team that provides guidance and supervision to the Residence Life program, ensuring that every residence student has the opportunity to have a safe, productive and fulfilling experience. The Residence Life program at Brock celebrates a strong community and seeks to develop students through the promotion of good citizenship and supporting their academic success and personal growth.
As the Residence Life Coordinator, you will:
Coordinate the recruitment and selection process for student Residence Life Staff (RLS), Peer Mentors and other student staff and student leaders;
Supervise and provide direction to an RLS team of 20-30 student staff members, including Head Residents to meet Residence Life program goals;
Develop and deliver training programs, resources and in-service training sessions;
Through the development of a strong relationship, provide advice, guidance and administrative support to RAC to assist them in meeting their goals;
Provide advice/guidance to RAC related to membership in affiliated organizations and attendance at annual conferences;
Promote student and staff involvement in RAC meetings and activities;
Chair and set agenda for bi-weekly RLS meetings;
Enhance professional development opportunities for student leaders, including assisting in the development of programs to present at the annual Residence Life conference;
Plan and implement educational and informational programming designed to enhance the academic experience for residence students in collaboration with campus partners;
Create programs and services for residence students that engage residents in opportunities to support their academic success and learning outside of the classroom;
Implement and coordinate living-learning communities, as appropriate, including associated programming and services;
Participate in long-term planning and goal setting for the Residence Life Program;
Initiate and support special projects such as recycling efforts, safety and security inspections, etc.;
Implement any policy changes that relate directly to students or student staff;
Audit RLS and RAC finances and assess appropriateness of spending and financial recordkeeping;
Participate in on-call rotation, providing front line crisis management and initiating broader departmental and university response when necessary;
Ensure staff are accurately, consistently and appropriately administering university and residence life policies;
Respond and provide information, advice and/or referrals to students with academic, career of personal concerns;
Investigate allegations of improper student conduct and determine sanctions for incidents up to and including suspension;
Communicate with students regarding behaviour concerns and the consequences of inappropriate behaviour;
Establish and administer behaviour contracts to ensure continued student success;
Investigate and document any vandalism or damages within the building and recommend appropriate action (ie. billing);
In collaboration with the Transition and Support Coordinator, maintain current records of residence students who have been identified as at-risk, ensuring appropriate follow through and monitoring of commitments and outcomes.
Qualifications / Required Skills
What you Need to Succeed…
A Bachelor’s degree in a related field;
A minimum of two years’ experience living and working in a post-secondary student residence environment;
Extensive knowledge of residence life operations in a post-secondary student environment;
Maintains knowledge of current best practices, trends and issues related to student development and transition to university, risk management and student-at-risk;
Knowledge of student and human development theories;
Demonstrated skills in programming and student advising;
Excellent oral and written communication skills, including advanced active listening skills;
Knowledge of FIPPA, AODA, Health and Safety and Human Rights legislation;
Knowledge of Microsoft Office, including database management systems;
Demonstrated supervisory skills;
Ability to develop collaborative working relationships;
Strong facilitation, training, presentation, organization and multi-tasking skills;
Skilled at working effectively, advising and engaging students;
Exceptional conflict management skills, ability to diffuse, de-escalate and respond effectively in highly emotional and/or sensitive situations such as mental health issues, suicide, eating disorders, substance abuse, sexual assault, etc., including crisis situations;
Ability to motivate and support student volunteer groups;
Demonstrated experience developing diverse groups of individuals into cohesive teams;
Ability to maintain confidentiality and communicate with tact, discretion and diplomacy;
Ability to work collaboratively and engage with internal and external stakeholders;
Strong problem solving and project management skills;
Ability to analyze multiple alternatives and make effective decisions;
Adept at analyzing unique situations and developing creative solutions.
Preferred or Asset Skills:
Standard First Aid and CPR C; Mental Health First Aid (Youth) or equivalent.
This is a 12 month fixed term contract with benefits.
Salary: Job Band K - $51,214-$68,951
Amanda Ziegler, Manager, Residence Life
Careers are Built at Brock.
As a Top Employer in Hamilton-Niagara, Brock University offers unique opportunities in leadership, teaching, research, student support services, and administration. We have a history of developing the strength and career potential of our employees.
We are on the cusp of something new and exciting. We are launching into our next 50 years and are looking for people with passion, energy, and a strong desire to help our students achieve their goals.
Experience Brock, experience success.
Experience the Benefits of Working at Brock.
Learning and career development are natural elements of an academic environment. At Brock, career development is ingrained in our culture. On average, 45- 60% of our staff position hires are a result of internal movement. Our Senior Leadership, Staff, and Faculty help drive our collaborative culture. Learn more about how our employees feel about their employment experience at Brock University by visiting http://www.brocku.ca/careers/testmonials.