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Job Description / Duties

A Day in the Life
Reporting to the Manager, Residence Life, the Residence Life Coordinator works as part of a team that provides guidance and supervision to the Residence Life program, ensuring that every residence student has the opportunity to have a safe, productive and fulfilling student experience.

This is a live-out position with a requirement to participate in an on-call rotation (one in every four weeks). Being on-call requires front-line crisis management, including on-site response in 30 minutes or less (when on call) and initiating broader departmental and university response, when necessary. Working with students necessitates evening and weekend commitments, sometimes for several evenings and/or weekends in a row.

As the Residence Life Coordinator you will:
- Coordinate the recruitment and selection process for student Residence Life Staff (RLS), Peer Mentors and other student staff and student leaders.
- Supervise and provide direction to an RLS team of 20-30 student staff members, including Head Residents to meet Residence Life program goals.
- Attend Residence Action Council (RAC) Executive weekly meetings and activities.
- Develop and deliver training programs and in-services for the RLS , Residence
Action Council (RAC) Executives, Peer Mentors and other student leaders.
- Develop and distribute a variety of resources for the RLS and RAC, including comprehensive manuals.
- Chair and set agenda for bi-weekly RLS meetings.
- Enhance professional development opportunities for student leaders, including assisting in the development of programs to present at the annual Residence Life conference.
- Provide advice/guidance to RAC related to membership in affiliated organizations and attendance at annual conferences.
- Plan and implement educational and informational programming designed to enhance the academic experience for residence students in collaboration with campus partners.
- Create programs and services for residence students that engage residents in opportunities to support their academic success and learning outside of the classroom.
- Implement and coordinate living-learning communities, as appropriate, including associated programming and services.
- Implement any policy changes that relate directly to students or student staff.
- Audit RLS and RAC finances and assess appropriateness of spending and financial recordkeeping.
- Ensure staff are accurately, consistently and appropriately administering university and residence life policies.
- Respond and provide information, advice and/or referrals to students with academic, career of personal concerns.
- Investigate allegations of improper student conduct, including interviewing parties, holding hearings, liaising with other staff and reviewing documentation related to resident behaviour.
- Determine sanctions for incidents up to and including suspension. Utilize educational sanctions where appropriate.
- Communicate with students regarding behaviour concerns and the consequences of inappropriate behaviour; advise them of university rules and regulations.
- Maintain comprehensive documentation of student behaviour.
- Establish and administer behaviour contracts and/or wellness plans to ensure continued student success.
- Investigate and document any vandalism or damages within the building and recommend appropriate action.
- Maintain current records of residence students who have been placed on behaviour contracts and/or identified as at-risk, ensuring appropriate follow through and monitoring of commitments and outcomes.

Qualifications / Required Skills

What you Need to Succeed
- A Bachelor's degree in a related field.
- A minimum of 2 years' experience living and working in a post-secondary student residence environment.
- Extensive knowledge of residence life operations in a post-secondary student environment.
- Maintains knowledge of current best practices, trends and issues related to student development and transition to university, risk management and student-at-risk.
- Knowledge of student and human development theories with demonstrated skills in programming and student advising.
- Knowledge of FIPPA, AODA, Health and Safety and Human Rights legislation.
- Knowledge of Microsoft Office, including database management systems.
- Demonstrated supervisory skills and ability to develop collaborative working relationships.
- Strong facilitation, training, presentation, organization and multi-tasking skills.
- Exceptional conflict management skills, ability to diffuse, de-escalate and respond effectively in highly emotional and/or sensitive situations such as mental health issues including crisis situations.
- Demonstrated experience developing diverse groups of individuals into cohesive teams.
- Ability to maintain confidentiality and communicate with tact, discretion and diplomacy.
- Ability to work collaboratively and engage with internal and external stakeholders.
- Strong problem solving and project management skills;
- Ability to analyze multiple alternatives and make effective decisions.
- Standard First Aid and CPR C; Mental Health First Aid (Youth) or equivalent is an asset.

Additional Information

Brock University is actively committed to diversity and the principles of Employment Equity and invites applications from all qualified candidates. Women, Indigenous peoples, members of visible minorities, and people with disabilities are encouraged to apply. We will accommodate the needs of the applicants and the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the selection process, as outlined in the Employee Accommodation Policy (https://brocku.ca/webfm_send/39939). Please advise Melanie Foster, Talent Acquisition Consultant, mfoster2@brocku.ca to ensure your accessibility needs are accommodated through this process. Information received relating to accommodation measures will be addressed confidentially.

Salary: K $50,707 - $68,268

Contact Information

Amanda Ziegler
aziegler@brocku.ca

Employer Profile

Careers are Built at Brock.
As a Top Employer in Hamilton-Niagara, Brock University offers unique opportunities in leadership, teaching, research, student support services, and administration. We have a history of developing the strength and career potential of our employees.

We are on the cusp of something new and exciting. We are launching into our next 50 years and are looking for people with passion, energy, and a strong desire to help our students achieve their goals.

Experience Brock, experience success.