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Job Description / Duties

Reporting to the Manager, Residence Life, the incumbent is responsible for implementing the College’s corporate Residence Life Model. Working at both the Sutherland and Frost Campuses, the incumbent is responsible for the supervision of a team of student staff, and overseeing the case management of student behavioural cases. As the two residence sites accommodate students 12 months of the year, as well as conference activity during spring and summer month, the incumbent will work evenings, weekends, and holidays on occasion as required.

The incumbent is responsible for the delivery of programming to residents in line with established curriculum and learning outcomes. This will include implementing large scale programs in collaboration with campus and community partners, and ensuring appropriate learning opportunities are provided to students. The incumbent is responsible for managing two programming budgets for student activities.

The incumbent is responsible for the direct supervision of a team of student staff, including implementing hiring and training programs, and engaging in disciplinary processes. Furthermore, the incumbent will regularly support students through a variety of complex cases where behavioural issues and mental health concerns often overlap. This will involve taking a case management approach to support these students, and investigating behavioural concerns and issuing appropriate outcomes.

Due to the nature of this work, the incumbent will be required to work some evening hours. The incumbent will also partake in an on-call role and will be expected to be available to respond to phone calls and assess the critical nature of the situation. The incumbent is eligible for on-call remuneration.

Qualifications / Required Skills

3-year diploma/degree in relevant education such as Counselling, Social Sciences/Services, or Human Resources Management Diploma/Degree or equivalent training/experience.
3 years’ progressive experience in residence life programming and student success initiatives
Experience supervising student employees;
Experience motivating employees, team building, and human resource management;
Solid understanding of student development, student issues and needs of students;
Experience in developing, implementing and monitoring service excellence;
Strong and effective communicator with the ability to reconcile significantly diverse viewpoints, foster cooperation and work collaboratively within and across various departments;
Experience working with multiple internal partners;
Complex problem solving skills;
Ability to foster a team environment;
Experience in mediation and crisis intervention.
The incumbent must provide a satisfactory Police Records check

Salary: $58,858,00 to $73,789.00

Contact Information

If you have any questions about this exciting opportunity please contact me directly at 705-759-5102 or tammy.douglas@flemingcollege.ca