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Job Description / Duties

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

The Division of Housing and Ancillary Services is committed to providing a first-class residence experience for over 5,300 Western students while supporting the academic mission of the University and ensuring profitability and cost effectiveness of divisional operations. We provide thriving residence communities which engage our diverse student population.

Working from the theoretical frameworks and guiding principles of restorative justice and transformational learning, the Residence Conduct Coordinator role supports the behaviour management and educational discipline practices of Western’s residence communities. Western’s residence system actively fosters the personal and social development of students who are held accountable for violations of the Residence Contract. This role contributes to the overall residence curriculum through the support of the residence life program.

The behavioural management system is designed to promote self-discipline and increase capacity to respect the rights of others. The Residence Conduct Coordinator will provide support to members of all residence buildings, using appropriate conflict mediation methods and emphasizing educational opportunities that are fostered through the residence behaviour management process. The Residence Conduct Coordinator will oversee the issuance and compliance of educational sanctions and facilitate educational seminars. In addition, in collaboration with the Associate Director, Conduct & Conflict Resolution, the Residence Conduct Coordinator will facilitate alternative dispute resolution and restorative approaches to address student behavioural concerns.

Qualifications / Required Skills

Education:
- University degree including studies in Behavioural Sciences, Social Sciences and/or Education
- Master’s degree focused in Behavioural Sciences, Social Sciences and/or Education is preferred
- Certification in Alternative Dispute Resolution training including mediation and restorative justice facilitation is preferred

Experience:
- 3 years’ professional conduct with demonstrated leadership experience in a post-secondary setting, combined with employment experience demonstrating risk management skills, as well as organizational, customer service and administrative competence
- Experience with restorative justice practice and other alternative dispute resolution experience is preferred
Knowledge, Skills & Abilities:
- Excellent organizational and time management skills, with ability to assess priorities, delegate effectively, and work independently to meet required deadlines with conflicting demands and changing priorities
- Results-oriented and able to handle many tasks, while maintaining a high level of individual and team performance
- Working knowledge and/or experience building teams within a large community of students, student-staff, and professional staff
- Well-developed collaborative skills and the demonstrated ability to build positive and collaborative working relationships with individuals at all levels of the organization and the public
- Approachable and understanding disposition, with strong customer service skills to handle inquiries and resolve issues in a professional and timely manner
- High level of integrity, trust, and tact, with a well-defined sense of diplomacy and judgment including solid negotiation, crisis management and conflict resolution skills; mediation training is an asset
- Capacity to establish rapport, support and demonstrate openness to persons of diverse backgrounds and beliefs
- Strong oral and written communication skills with well-developed presentation skills
- Ability and willingness to be on-call on a rotational basis, and to work seasonally long hours, including frequent events and weekends

Additional Information

Interested applicants are asked to visit: https://recruit.uwo.ca to apply online to job references #22898 or 22899, by midnight on June 10, 2021.

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at hrhelp@uwo.ca or phone 519-661-2194.

Contact Information

Interested applicants are asked to visit: https://recruit.uwo.ca to apply online to job references #22898 or 22899, by midnight on June 10, 2021.