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Job Description / Duties

Under the Direction of the Dean of Students, the Residence Community Assistant (RCA) position is live-in and maintains a schedule of second-tier on-call responsibilities, alongside the Assistant to the Dean, Residence Life and Residence Life Program Coordinator, for the Fall/Winter session. In the Summer session this role serves as the primary second-tier on-call support for University of Toronto students in Summer residence ONLY (approximately 150 students). This position will be 100% FTE (full-time hours) from May to August and 60% FTE (part-time hours) from September to April.

As a member of the Office of Residence and Student Life (ORSL), the RCA will be committed to an equity that recognizes, supports, and responds to the diverse histories, lived and marginalized experiences of students and many communities.

Your responsibilities will include:

-Advising students on personal and academic issues by probing and providing a range of options and possible consequences
-Implementing plans and process improvements for program and service activities
-Advising students on the interpretation of rules and regulations regarding the use of space and organizing events on campus
-Determining logistical details and activities for events and/or programming
-Investigating community standard and housing policy breaches
-Providing basic support and general referrals to individuals in distress
-Applying established standards when responding to emergencies
-Coaching residence student staff on handling personal and non-personal complaints

Qualifications / Required Skills

-Bachelor's Degree in leadership development, community development, cross-cultural communication, or adult education, or an acceptable equivalent combination of education and experience. or acceptable equivalent combination of education and experience.
-Minimum two years of recent and related related para-professional experience in student and residence life settings, with specific experience in supporting the development of vibrant and welcoming residence communities, as well as experience in a university student residence live-in setting.
-Demonstrated experience advising student groups and organizations, interpreting policies, and developing positive working relationships.
-Demonstrated experience advising students on personal and academic issues.
-Demonstrated experience with supporting students in distress and knowledge of risk management procedures.
-Experience in supporting the planning and facilitation of educational, personal or academically supportive programming for students in residence.
-Experience developing positive and collaborative working relationships with partners in both virtual and in-person settings.
-Demonstrated knowledge of student development theory and of legal and governance issues affecting student groups and higher education governance.
-Demonstrated knowledge of public health protocols applicable to student events and programming (e.g. Event Assessment Tool and Risk Assessment Forms).
-Demonstrated knowledge of the Student Code of Conduct, Community Standards, COVID protocols and emergency processes.
-Demonstrated understanding of a student-centred approach with sensitivity to principles of equity and inclusivity.
-Advanced skills with Microsoft Office (e.g. Word, Excel, Access, PowerPoint).
-Familiarity with video/audio conferencing software (e.g. Zoom, Microsoft Teams).
-Excellent organizational and time-management skills, with the ability to adapt to new and changing priorities.
-Excellent oral and written communication, and public speaking skills.
-Certified in standard First Aid and CPR.
-Successfully completed and received a certificate for ASIST and safeTALK.

Additional Information

To learn more about the position, please visit: https://jobs.utoronto.ca/job/Toronto-ON/558177417/

Contact Information

new.orsl@utoronto.ca

Employer Profile

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Opened in 1962, New College has a long-standing commitment to social justice, and to supporting its diverse body of 6000 undergraduate students to excel intellectually and to engage in the wider community. New College supports four interdisciplinary undergraduate programs - African Studies, Buddhist Mental Health and Psychology, Caribbean Studies, and Equity Studies - and houses two departments (Human Biology and Women and Gender Studies). New College prioritizes personal attention to students, innovative interdisciplinary programs, links with professional faculties, career mentorship, and community outreach initiatives. The College has built a rich learning community for students including academic support, amenities for studying and social interaction, and opportunities for co-curricular and community engagement. The College offers a spirited and challenging environment for students to have the opportunity to broaden their experience, create life plans, and meet others from different fields. New College is a friendly, welcoming and informal community that places a high priority on student support services and encourages diversity. For more information on New College, see http://www.newcollege.utoronto.ca.