Job Opportunities > Reception & Residence Service Desk Facilitator - Toronto Metropolitan University (formerly Ryerson University)

Reception & Residence Service Desk Facilitator - Toronto Metropolitan University (formerly Ryerson University)

updated on 6:58 AM, July 26, 2022
Province: Toronto, Ontario
Position: Reception & Residence Service Desk Facilitator
Deadline: August 4, 2022

Job Description / Duties

Acts as the primary point of contact for public inquiries related to student housing, which includes interactions with accepted and current residents, parents and visitors to residence. Coordinates the day to day operation of the Student Housing reception desk and Residence Services desks located in Pitman Hall and the ILLC.

Qualifications / Required Skills

To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

Completion of a post-secondary diploma in a relevant field
Strong technical/computer skills including word processing, database management and spreadsheet creation and maintenance
A minimum of 2 years experience with project coordination, working with young adults, working in a team environment and working with web design programs, databases and word processors.
Strong oral and written communication skills
Strong interpersonal skills and the ability to build relationships and deal with conflict
Experience in handling multiple tasks and taking initiative to create a positive living and learning community for post-secondary students
Strong attention to detail and time management skills
Ability to work in a team or independently

Salary: OPSEU Grade 9 (starting at $58,189.04)

Contact Information

Agnes Leung (man.leung@ryerson.ca)

Employer Profile

At the intersection of mind and action, Toronto Metropolitan University is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.

We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority.

In April 2022, the university announced our new name of Toronto Metropolitan University, which will be implemented in a phased approach. Learn more about our next chapter.

About Housing and Residence Life:

Toronto Metropolitan University Housing & Residence Life maintains an extensive Residence Life program. It is the hope of the Residence Life program to support students in all aspects of their lives while living in Residence. Our ultimate goal is to create a community in which students can live and learn in a safe and supportive environment.