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Job Description / Duties

The Operations Coordinator is responsible for working as part of the residence community. The incumbent processes resident work orders and forwards concerns to appropriate individuals (e.g. Facilities Management, Housing, Leased Property maintenance staff). The incumbent communicates effectively with residents regarding facilities related concerns, conducts regular room and building inspections, and works with a variety of vendors to ensure residence facilities and services enhance student satisfaction. The incumbent interacts regularly with Residence Life Coordinators to keep them apprised of facilities and potential behavioural related issues within the college residence.

Qualifications / Required Skills

• One year of related experience; experience related to facilities preferred
• Knowledge of Residential Tenancies Act required
• Ability to work independently
• Demonstrated skills in, and commitment to, customer service and continuous improvement
• Working knowledge of the Microsoft office suite, database/spreadsheet software, email, and electronic inventory/work order management systems
• Demonstrated ability to exercise judgement and use initiative in applying and interpreting a variety of procedures, policies, and practices
• Good written and oral communication skills
• Must use tact diplomacy
• A clear understanding and demonstrated abilities for confidentiality required
• Strong orientation toward serving students and good interpersonal skills
• Must be physically capable of routine lifting/handling of materials and supplies related to the duties of work
• Valid class “G” driver’s license
• Must be able to work evenings and weekends where required
• Working knowledge of current Occupational Health & Safety Legislation
• Criminal Records Check (dated within the last 6 months), including vulnerable sector check, will be required as a condition of employment

Salary: $1,748.68 - $2,064.56 bi-weekly

Contact Information

Shaun McCracken, BBA (Hons), FMP
Assistant Director, Residence Operations & Services

Trent University
Housing Services
1600 West Bank Drive
Peterborough, ON
K9L 0G2
705-748-1011 x6428
www.trentu.ca/housing
shaunmccracken@trentu.ca

Employer Profile

Trent University is noted for internationally-respected faculty, globally-significant research, and world-class facilities. The Peterborough campus is located on the beautiful Otonabee River in the heart of the Kawarthas. The newly expanded Durham campus is conveniently located close to the GTA on Thornton Road. Trent University has approximately 1,815 residence beds that is continuing to grow. In Fall 2020 Trent University will also be opening a new 200 bed residence at our Durham GTA Campus. Trent offers over 60 undergraduate and professional degree programs and a total of 20 graduate programs. Students benefit from a greatly enhanced academic experience due to Trent's ability to consistently deliver a meaningful, high-quality liberal undergraduate education in the humanities, social sciences and natural sciences in an environment that places a strong emphasis on interaction between students and professors.