Position: Manager, Facilities Services
Deadline: January 25, 2023
Job Description / Duties
Reporting to the Associate Director, Facilities Services, the Manager, Facilities Services is responsible for the daily management of the facilities component of our residence system. These facilities comprise of two separate Family Housing communities totalling 340 family units providing a community of close to 900 family members. The single student facilities comprise of 9 buildings from small 50 bed buildings to large 1700 bed buildings that include dorm style, self contained high rise; townhouse units; and houses accommodating approximately 5000 students.
The Manager directs, schedules, and co-ordinates all activities of 7-12 full time unionized staff, part-time staff, and provides 24-hour coverage by approval and authorization of shift changes, overtime, and contracting to outside service personnel for regular hours as well as holidays and after hour emergency needs. As required, the Manager will need to be available to respond outside of normal working hours. Additionally, the duties of this position must support our summer hotel/hostel operations.
The Manager assists in developing preventative maintenance programs and annual audits to ensure that all assets are maintained to very high standards and all work is code compliant.
Typical duties include:
-Scheduling maintenance and shutdowns in a fashion that will minimize the effect to the client and advise senior management of situations that may have a negative impact to clients and other planning implications.
- Implements safety and security arrangements for Student Housing Services and initiate regular safety inspections and safety audits.
-Procurement and tracking of all material used for building repairs and ensure that all equipment is in proper working order and maintained properly.
-Assign work to outside contractors and supervise or manage their performance.
-Conduct regular inspections of the building facilities and initiate appropriate action to rectify deficiencies
-Converse with clients and resolve their complaints in a tactful manner to resolve appeals for damage billing
-Initiate and provide proper instruction, training, and operating procedures for facility staff and external service providers
-Determine the scope of work required for projects; prioritize and schedule the jobs and monitor progress; ensure work carried out within residence facilities complies with all health safety and building codes.
Qualifications / Required Skills
-Three (3) year Community College graduation (Engineering Technologist) or completion of an apprenticeship obtaining a journeypersons certificate of qualification in a building trade coupled with a minimum of five (5) years building maintenance experience. A combination of relevant education and experience may be considered.
-Experience supervising trades staff is strongly preferred.
-Considerable experience dealing with the public and building service providers;
-A valid driver’s licence is required;
-Good communications skills;
-Coordination and scheduling experience in a busy environment;
-Working knowledge of technical and maintenance terminology.
-The ideal candidate will have experience in apartment and townhouse rentals and application of the Residential Tenancies Act.
Interested applicants need to apply by visiting UofG's HR website: https://www.uoguelph.ca/hr/careers-guelph/current-opportunities/manager-facilities-services
Associate Director, Facilities & Desk Services