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Job Description / Duties

Overview
The Co-ordinator, Residence Learning is accountable to the Manager, Residence Learning for the implementation and coordination of programs and services that foster learning in the residence environment. This includes but is not limited to coordination of assigned Living-Learning Communities, experiential learning opportunities, and residence-wide educational initiatives. The incumbent is also responsible for functioning in areas of student development, staff development, programming, and administrative capacities.



The Co-ordinator, Residence Learning is part of an interdependent and collaborative team committed to integrating the student voice and embedding research and evaluation to our practice in order to continuously build on our understanding of our students’ wants and needs and on our knowledge of how living environments contribute to student success. Our curricular approach facilitates the design and delivery of experiences and services so that students achieve priority developmental and educational outcomes.

Responsibilities
Co-ordination of Programs/Services (e.g. Living-Learning Communities)

Guide the development of new and expansion/revision of current program offerings using information from program assessment and research/best practices in student affairs and higher education
Incorporate the involvement and perspectives of faculty and/or campus partners into all aspects of assigned programs
Lead the recruitment, hiring, and selection of student-staff in consultation with faculty/campus stakeholders
For Living-Learning Communities, co-ordinate and execute community-wide events
For Living-Learning Communities, co-ordinate the student success plan process including determining information to collect, process, and analyzing findings
Collaborate with Admissions and Marketing to coordinate the placement of students into clusters or LLCs where applicable
Assist with program marketing and promotions
Provide extensive program documentation outlining program goals, program logistics, budget and evaluation criteria
Plan and execute events in collaboration with campus partners and/or student-staff
Be knowledgeable and up to date on the needs of students including best practices at other institutions, current trends, and forecasting future developments in student affairs


Program Assessment

Co-ordinate the collection of information (e.g. Peer Leader evaluations, event feedback) to provide recommendations for future program adjustments and considerations
Facilitate the distribution and collection of department and unit-wide assessment initiatives (e.g. Residence Experience Evaluation)


Supervision and Human Development

Effectively support Residence Learning student-staff by providing day-to-day guidance, direction, and oversight
Develop and coordinate the onboarding, training, appreciation and recognition for all direct reports
Outline clear expectations and responsibilities for Residence Learning student-staff, ensuring that student-staff are performing in accordance with departmental and faculty policies, values, and processes
Provide ongoing feedback to student-staff including performance conversations, coaching and goal development
Provide leadership in team meetings and manage team conflict fairly and professionally


Relationship Building

Facilitate strong working relationships with Housing, campus, and faculty partners
Communicate regularly with key faculty partners to share information and make decisions related to operations of Residence Learning programs
Identify and act on opportunities for increased faculty partner engagement in Residence Learning programs
Participate in and contribute to regular team and department wide meetings as appropriate
Work closely with Residence Life Management Team to realize a residence environment that creates and promotes opportunities for student growth and development


Special Projects

Represent Residence Learning and/or Student Development and Residence Experience in departmental or campus-wide special projects (e.g. scrum teams) as necessary

Qualifications / Required Skills

Bachelors degree or equivalent experience
1-3 years’ experience in a full-time Student Affairs position, or equivalent
Experience supervising direct reports
Program/project management experience is an asset
Experience synthesizing data, analyzing, and understanding results
Strong interpersonal communication skills, including written, oral, one-on-one, and group
Effective presentation and meeting facilitation skills
Proven ability to take initiative and work autonomously with limited supervision
Ability to gain consensus and work with people representing varying interests while maintaining a strong commitment to student growth and development
Proven ability to manage multiple demands, stay organized and prioritize effectively
Familiar with literature and research in student development theory and teaching and learning
Intermediate skills in the following programs: MS Word, Excel, PowerPoint
Evening and weekend work required
Occasional travel for professional development

Additional Information

The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 35935.

Contact Information

Sandy Wong
sandy.wong@uwaterloo.ca

*Interested applicants need to go through UWaterloo's HR website to apply.
** Two Coordinator, Residence Learning positions are available.