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Job Description / Duties

Important Note: The Coordinator, Student Life position in the University of Saskatchewan’s Residence system is a uniquely demanding and rewarding role. A non-exhaustive overview of general responsibilities can be found further down this posting. However, due to the need for those fulfilling this role to self-reflect and ensure they can adequately meet and thrive in this fast-paced position in an often chaotic environment that necessitates continual learning and high level performance, a list of attributes requisite to the role and new Team members is crucial to allow candidates to assess potential fit. Please note that candidates may notice multiple openings; this is due the opportunity to restore staff members following the pandemic.


Primary Purpose: The Coordinator, Student Life (Coordinator) is a live-in role and is responsible for all aspects of Student Life in their assigned area of Residence, including student staff management (coaching, support, and discipline), student support (crisis, conduct, and conflict management/resolution), programming delivery, and community oversight. Centered on principles of holistic student development and inclusivity, Coordinators work towards student success and community within Residence, while meeting the needs of an increasingly diverse student population. This work includes continuous conduct follow-up, advising on and coordination of support efforts, and continued assessment of risk for both students and the community. 

Nature of Work: The unique elements of this role include:

A requirement to live in Residence: this refers to living in a furnished apartment located in the Residence complex for which the Coordinator is responsible, and necessitates an understanding and acceptance of not only the benefits of this arrangement but also the challenges of living in the midst of a student environment and the requirement to self-manage any resulting stressors over time
A requirement to be available outside of regular work hours and to be flexible in this pursuit: in particular, this role involves partaking in a 24/7 on-Call rotation that sees Coordinators responding to issues such as student crises or staff troubleshooting after-hours - responses can vary from a week requiring minor phone responses to overnight work involving multiple cases and immediate documentation; every effort is made to support those on-Call through consultation, check-ins, and time in lieu - however, it is imperative candidates understand that this unique demand involves grace under pressure, resilience, and stamina in both the short and long-term
A requirement to adhere to and sometimes respond unpredictably to a schedule involving standard work hours balanced with multiple peak or blackout periods (where weekends or evenings may be required for a duration of time, vacations may not be taken, or additional hours may be needed); while every effort is made to ensure equal flexibility and time is returned in a structured give-and-take system, it is again necessary that candidates recognize the intensive workload and collaboration required in this environment and are prepared to work openly and cooperatively while being responsible for and communicating openly regarding any associated personal needs.

Full posting can be found at  https://usask.csod.com/ux/ats/careersite/14/home/requisition/10994?c=usask&_ga=2.176613669.1600370935.1688054462-1146794471.1659969353&_gl=1*r0wkrh*_ga*MTE0Njc5NDQ3MS4xNjU5OTY5MzUz*_ga_7P8QY8C9QK*MTY4ODA2Njc3NS40NzEuMS4xNjg4MDY5NzIyLjYwLjAuMA..

Qualifications / Required Skills

Education: Undergraduate degree is required. Relevant area of study will be considered an asset. 

Experience: Resident Assistant experience is required. Preference will be given to candidates who have held Senior Resident Assistant roles and/or other applicable post-secondary/Student Affairs/Residence-related roles. An equivalent combination of education and, particularly, applicable work experience along with some previous Residence experience (must have at least lived in a post-secondary Residence setting) with other residence employment or leadership experience is considered an asset.

Skills: Demonstrated experience in the areas of student leadership, student development, crisis response, and support. Preference will be given to candidates with experience working with highly confidential information, with supervisory skills, and/or with a background in student support. Strong oral and written communication skills are imperative. Program development and conflict resolution skills and experience will be considered definite assets. As a condition of employment, the successful applicant will be required to provide a Criminal Record Check and to obtain First Aid and CPR certification.

Additional Information

Attributes: The qualities or abilities candidates must possess include:

A high level of commitment - to the role, staff, colleagues, the University, and our students: this includes the intention to maintain open dialogue regarding fit and ability, and to prepare oneself to collaboratively work through while taking responsibility and accountability for personal or professional challenges that act as barriers to satisfaction or success
The ability to self-reflect: this mechanism is key to an environment that can leave limited time for extensive guidance and can, at times, require immediate and cooperative corrective measures; additionally, personal and professional growth is a focal point of leadership’s work with Coordinators when time allows, placing emphasis on independence and self-reliance supplemented by coaching and collaboration

Contact Information

Annie Johnson - annie.johnson@usask.ca. 

Employer Profile

https://livewithus.usask.ca/