Job Opportunities > Associate Director, Student Services and Residence Life - St. Thomas University

Associate Director, Student Services and Residence Life - St. Thomas University

updated on 8:46 AM, May 19, 2022
Province: Fredericton, New Brunswick
Position: Associate Director, Student Services and Residence Life
Deadline: June 6, 2022

Job Description / Duties

The Student Services and Residence Life (SSRL) Department is an umbrella of activities, programs, services, and support that contribute to student learning and success. These include general student affairs such as residence life, Indigenous and International student support, mental health, and accessibility services; as well as experiential learning and career development programs to assist students in making connections between their liberal arts degree and future employment.

Reporting to the Director of Student Services and Residence Life, the Associate Director, Student Services & Residence Life (ADSSRL) is responsible for the overall direction and operations of the Residence Life Program and assists with general leadership responsibilities related to the Student Services and Residence Life department at St. Thomas University. Leadership of the Residence Life program includes establishing and maintaining a positive and safe residence community which supports and encourages academic success, personal growth, and community development. The ADSSRL develops annual residence occupancy targets to support the ancillary budget and is responsible for maximizing recruitment and retention strategies to meet targets. The position has 2 full-time direct reports, 1 shared support person, and approximately 25 indirect student staff reports.

This position is also responsible for playing a leadership role in campus student life, including serving as the primary liaison with the campus food services provider. The ADSSRL assists the Director on initiatives related to harm reduction, student conduct, and at-risk behaviour. This is a leadership role with significant attention to strategic planning, staff management, and crisis response. The ADSSRL regularly liaises with several on and off-campus groups, playing a key role in shaping the student experience at St. Thomas University.

Qualifications / Required Skills

An undergraduate degree: a master's degree is considered an asset.
Five (5) or more years of related leadership experience and demonstrated mastery in the following areas: residence leadership, development and implementation of student/client-centric programming and services, human resources management, budget management, and crisis intervention. An equivalent combination of education and experience may be considered.
Knowledge and foundation in concepts of equity, diversity, and inclusion.
Experience in program planning, development, and assessment in a higher education context.
Experience in student conduct management.
Experience in trauma informed gender-based violence response, support, and adjudication an asset.
Experience addressing contentious or sensitive issues or explaining complex information to others, and the ability to use well-developed skills of tact, discretion, and persuasiveness to gain cooperation or agreement.
Proven skills of mediation and negotiation to deal with controversial and/or sensitive issues, or to counsel others to deal with such issues.
Ability to carefully communicate the organization's position on specific matters and to use multiple forms of communication and variations in tone and style.
Ability to articulate policies, procedures, or strategies concerning Student Services and Residence Life.
Experience negotiating and drafting agreements with internal and/or external clients and suppliers.
Ability to analyze and develop solutions to problems of a complex nature.
Knowledge of and experience working with effective residence programming models/curricular approaches and managing complex housing situations.
Emergency First Aid and ASIST or similar mental health intervention training.
Experience with residence management software an asset.

Additional Information

For full description and application, please click here:


Salary: $65,316 - $90,039

Contact Information

Brock Richardson

Employer Profile

St. Thomas University is an undergraduate, liberal arts institution with a full-time enrolment of 1,900. Its students graduate with Bachelor of Arts, Applied Arts, Education, and Social Work degrees. The faculty members are distinguished teachers, researchers and scholars, and the university holds three Canada Research Chairs.