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Job Description / Duties

The Division of Housing and Ancillary Services is committed to providing a first-class residence experience for over 5,300 students in residence and 2,000 students living in University-owned apartments, while supporting the academic mission of the University and ensuring profitability and cost effectiveness of the Housing operation. We provide thriving residence communities which engage our diverse student population.

The Associate Director of Residence Engagement (AD), is responsible for the strategic development, management and assessment of the Office of Residence Education and Programs at Western University. The AD is responsible for serving the developmental needs of the 7,300 residential students living on campus, which include first-year undergraduates, upper-year and graduate students, international students, and students living in family housing.

Reporting to the Director of Residences, the AD utilizes grounded, contemporary pedagogy in residence education to develop and manage a comprehensive curriculum that fosters academic success, leadership development, citizenship and involvement, health and wellness, personal growth and inclusion, with learning outcomes aligned to meet the organizational goals and strategic objectives of Housing and the University.

The AD provides direct training, and delivers and oversees the overall performance management plan for a team of 4 PMA employees. The AD is responsible for managing a budget of approximately $1 million in staff costs and operating expenses, as well as contributing to the development of that budget. The AD participates in the department’s On-Call, critical incident and crisis response models, and possesses expertise in crisis management and follow-up.

Qualifications / Required Skills

Qualifications
Education:
- Honours Bachelor’s Degree
- Master’s Degree in Adult Education, Organizational Behaviour, Leadership or a related field preferred; preferably with exposure to adult learning principles and theories

Experience:
- Five years’ experience including management level experience in a University Residence environment

Knowledge, Skills & Abilities:
- Thorough understanding of systems thinking and its relevance to organizational development
- Strong communication skills, with an ability to speak and write clearly, concisely, and effectively
- Ability to engage in frequent public speaking activities to large audiences of up to 300 people
- Ability to communicate effectively in visual, written and oral form to enhance learning and to model and facilitate open dialogue
- Ability to model facilitation at meetings, teams or work groups to encourage participation, build mutual trust, respect and cooperation among participants
- Effective in interpersonal interactions while using a collaborative approach
- Demonstrated expertise in developing client needs analysis, with an ability to facilitate learning and coaching and deliver learning and development seminars
- Work collaboratively with others; demonstrate flexibility in organizing work; show a high degree of initiative, discernment and resourcefulness; demonstrate thoughtfulness in decision making
- Must be non-judgmental and receptive in approach, and reflect genuine concern, respect and commitment towards the residents, Residence Staff and Housing employees
- Deliver programs while upholding multicultural sensitivity and awareness
- Excellent computer skills including Microsoft Word, Excel, Publisher and PowerPoint; a working knowledge of OWL is preferred
- Experience in using interactive/multi-media technologies to appeal to the current generation of staff. Application of innovative approaches including computer-based communication and flexible learning technologies (OWL) to learning and development
- Ability to research, write and create new training materials including electronic learning methods
- Facilitation experience; proven public speaking and presentation skills to both large and small groups
- The ability to link engagement initiatives and programs to Housing’s vision, values, objectives and strategies; the ability to see both the big picture and get close to the detail when necessary, and be able to stay focused on the vision and remain undeterred by daily issues
- The ability to influence at all levels within Housing and ability to handle multiple projects simultaneously
- Flexibility, creativity, patience, resiliency, and tenacity along with an abundance of common sense and good judgment; innovative and enthusiastic while modelling a positive attitude
- Knowledge and awareness of various measurement and assessment and evaluation tools or techniques
- Familiarity with assessment tools such as; Emotional Intelligence Quotient (EQ-i), StrengthsFinder, Myers-Briggs Type Inventory (MBTI), Human Synergistics Simulations, etc.
- Familiarity with appreciative inquiry techniques is an asset

Contact Information

Interested applicants are asked to visit: https://recruit.uwo.ca to apply online to job reference 14155 by midnight on August 13th, 2018.

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at hrhelp@uwo.ca or phone 519-661-2194.

Employer Profile

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.