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Job Description / Duties

Working under the direction of the Director, Student Housing & Residence Life, the Assistant Director, Residence Life provides primary leadership and is responsible for managing the operations and staff of the residence life team. Responsibilities of this position include: setting strategic direction for residence life operations and program planning, continuous program development and improvement, implementation, evaluation and assessment, while making considerations for accessibility, equity and inclusion throughout all aspects of programming; seeking and cultivating partnerships and initiatives focused on transition and success, and ensuring these programs are in keeping with university values and commitments, contemporary practices as well as relevant theory and research; overseeing the administration of the Community Standards; initiating and overseeing assessment projects and initiatives related to student success in residence; and developing long range program planning and implementation strategies. The incumbent works with the Director and committees in developing residence learning objectives, supports and services, establishing departmental goals and objectives and the department’s long range plan.

You will contribute to the mission by:

Overseeing and managing the day to day operations of the Residence Life unit within Student Housing & Residence Life.

Ensuring that the unit is grounded in: supporting the transition to university life; community building; principles and practices of equity, diversity and inclusion.

Evaluating the effectiveness of the Program, identify opportunities for improvement and ensure that mechanisms are in place to monitor and evaluate results and provide feedback for continuous improvements.

Establishing the review and planning cycle for the Residence Life unit including annual and five year plans.

Developing, implementing, evaluating and assessing the Residence Life Program which includes activities, services, supports, the Residence Curriculum and Living Learning Communities in collaboration with other departments.

Providing leadership essential to the delivery of effective operations and appropriate responses to issues.

Recommending options for types of housing and learning communities within residence and any related admissions requirements or supports required to meet specific goals for each community’s development and growth.

Assessing crisis and emergency situations to determine appropriate response and/or referral. Inform the Director, Student Housing & Residence Life as appropriate

Overseeing the management of student behavioural issues and violations of the Community Standards, ensuring that appropriate steps are followed in fair procedural process.

Managing community standards appeals according to procedure.

Qualifications / Required Skills

University degree and/or acceptable equivalent combinaton of education and experience. Masters Degree in Education, Student Affairs, Social Work, Community Services, Leadership, Magement (or related) preferred.

A minimum of five years professional experience living and working in a university residence setting.

Experience in advising students, provision of support plans and safety plans, issues management, emergency response, conflict mediation, program development and student conduct and judicial affairs in an undergraduate residence community.

Experience improving and enhancing the student experience in residence and in postsecondary settings.

Experience creating proposals for training, supports, services and activities.

Experience effectively managing a complex set of competing priorities; issues management, emergencies and responding to the personal crises of individual residents is required.

Experience managing staff, preferably in a unionized environment.

Proven ability to deal with sensitive matters that require professional judgement and confidentiality.

Excellent interpersonal skills, communication (verbal and written) skills, tact and diplomacy required. Working knowledge of Microsoft Office (in particular Word and Excel, Powerpoint).

Mental health and suicide intervention skills training required.

Knowledge of residence management systems such as eRez/StarRez Residence Management System. Familiarity with specific facility systems (e.g., VingCard - Persona, etc.).

Experience interpreting the Ontario Residential Tenancies Act (RTA) is required.

Additional Information

Diversity Statement
The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.

Salary: PM 4 -- Hiring Zone: $94,278 - $109,993 -- Broadband Salary Range: $94,278 - $157,131

Contact Information

Brian Cunha
Director, Student Housing & Residence Life
brian.cunha@utoronto.ca

Employer Profile

The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study. Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation. With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs. Established in 1967, the campus features award winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.