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Job Description / Duties

Residence Life Coordinator
Date Posted: 10/30/2023
Req ID: 34701
Faculty/Division: UofT Scarborough
Department: UTSC:Student Housing & Residence Life
Campus: University of Toronto Scarborough (UTSC)
Position Number: 00005091



Description:



About us:




Your opportunity:

You will be part of a dynamic team reporting into the Manager, Residence Life and providing coordination of front-line issues management for students living in residence with diverse backgrounds, interests, needs and skills. You will lead the creation of a supportive and inclusive environment by fostering contributions from residence staff and students.

As the Residence Life Coordinator (RLC), your key responsibilities will include planning, developing and implementing components of co-curricular programs, project initiatives/activities and community engagement strategies for students living in residence; services and supports; contributing to the selection, training and supervision of casual staff; facilitating problem-solving, referrals, and addressing student conduct issues; safety awareness and planning; on-call response, issue management and crisis and routine emergency response; evaluating student staff and residence experiences and promoting student leadership and civic engagement.

The Residence Life Coordinator is a non-site, live-in position and will be assigned to deliver services and provide support to a specific residence community at UTSC.

Your responsibilities will include:
Developing and implementing community engagement strategies and plans
Planning and implementing components of curricular and/or co-curricular programs and activities
Facilitating educational workshops and seminars (e.g. delivering training, presentations to Residence Advisors, presentations to promote programs/initiatives)
Applying established standards when responding to emergencies
Resolving minor interpersonal disputes between students and/or student staff
Interpreting applicable guidelines and protocols to determine policy violations
Investigating community standard and housing policy breaches
Selection, training and coaching casual staff (e.g. involved in the recruitment process for Residence Advisors)

Qualifications / Required Skills

Essential Qualifications:
Bachelor's Degree or acceptable combination of equivalent experience.
Minimum of four years’ of related experience (a combination of para-professional and professional experience is acceptable) working in a university or post-secondary residence setting, or similar environment
Experience with developing and implementing community residence-based programs and community engagement strategies
Experience in advising and referrals, programming, community management and adjudicating student conduct in a post-secondary residence community
Experience working with diverse student communities and have a commitment to improving and enhancing the student experience
Demonstrated experience providing support to individuals in distress, issues management and monitoring crisis response and intervention
Experience supervising and training casual staff and students
Excellent verbal and written communication skills, as well as strong facilitation skills
Intermediate proficiency with MS Office (Word, Excel, PowerPoint) and database systems
Flexibility to work an irregular schedule with the ability to be on-call and within a confined radius to the University
Requirement to live in residence on the University of Toronto Scarborough campus
Applicants must show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment

Assets (Nonessential):
Familiarity with residence records management systems (i.e. StarRez)

To be successful in this role you will be:
Approachable
Communicator
Organized
Patient
Problem solver
Responsible
Team player

Additional Information

Please apply to this position via the link provided: https://jobs.utoronto.ca/job-invite/34701/

Closing Date: 11/13/2023, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $78,308 with an annual step progression to a maximum of $100,144. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Hospitality

Salary: 78,308

Contact Information

humanresources.utsc@utoronto.ca

Employer Profile

The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

The Department of Student Housing and Residence Life is committed to creating an inclusive and welcoming environment that is conducive to students’ personal and academic success. Our department is responsible for planning and directing all aspects of the University of Toronto Scarborough’s student residences in order to provide accommodations and a community that promotes the development of our students. We work collaboratively with student service professionals across the campus in order to provide a wide range of activities, services and supports to enhance the quality of student experience.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.