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Job Description / Duties

The Opportunity
Coordinates the delivery and development of residence life programming conducted by student leaders living and working in residence (i.e.: Residence Advisors, Academic Links, Graduate Advisors.) Programming includes informational and themed sessions focused on the development of strong residence communities. Ensures prompt response to escalated student and advisor issues while on site and during on call rotation. This is a full time, live in position. Compensation includes the use of a two-bedroom apartment within residence.

Qualifications / Required Skills

- Successful completion of a post-secondary degree program or 4 years of specialized training in Student Development Theories and/or Adult Learning Theories
- A minimum of two (2) years of experience of living in and coordinating student staff within a residence environment, including event planning for students to ensure a positive sense of community and responding to crisis or students in distress are required.
- Demonstrated experience in directly supervising student staff including hiring, training and onboarding and performance management.
- Proven facilitation experience in developing and delivering training and reviewing learning outcomes based on community themed activities and workshops (leadership, health and wellness, connecting with campus partners etc.) to the residence population.
- Experience in dealing with crisis intervention and life threatening situations.
- Experience in handling multiple tasks and taking initiative to create a positive living and learning community for post-secondary students.
- Experience managing communities and student behaviour in a 24-hour environment.
- Strong interpersonal relationship skills to build partnerships with campus partners with Student Affairs.
- Excellent interpersonal skills: tact and diplomacy and sound judgement required when responding to student and staff inquiries and concerns.
- Sound experience in the use of computer software programs including MS Office (Excel and Word).
- Participate in an On-Call rotation 24 hours per day, 7 days per week.
- Requirement to live on campus, within residence.
- Willingness to work frequent irregular hours including weekends and evenings.

Salary: OPSEU Grade 10 ($62,262.26 starting salary)

Contact Information

simon.finn@ryerson.ca

Employer Profile

At the intersection of mind and action, Ryerson is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.

Ryerson University welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority.

As an employer, we are working towards a people first culture and are proud to have been selected as one of Canada’s Best Diversity Employers and a Greater Toronto’s Top Employer for 2015, 2016, 2017 and 2018. To learn more about our work environment, colleagues, leaders, students and innovative educational environment, visit www.ryerson.ca, check out @RyersonU, @RyersonHR and @RyersonECI on Twitter, and visit our LinkedIn company page.

About Housing and Residence Life:

Ryerson Housing & Residence Life maintains an extensive Residence Life program. It is the hope of the Residence Life program to support students in all aspects of their lives while living in Residence. Our ultimate goal is to create a community in which students can live and learn in a safe and supportive environment.