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Job Description / Duties

Housing and Conference Services supports the University’s goal to inspire personal growth by giving students a positive residential experience. The Residence Life unit has lead role responsibility for creating, promoting, and protecting a community experience for more than 4,000 students in 13 residence buildings which supports the academic mission of the University, facilitates the development of the student, both professionally and personally, and addresses first through upper year transition issues. This unit is responsible for educating the character of our students through the development of community standards, fair and efficient judicial processes, which include opportunities for peer involvement. Residence Life is responsible for creating and maintaining an environment for students that is safe mentally, emotionally and physically, celebrates diversity and promotes good citizenship. The unit is responsible for regularly reviewing departmental programs, policies and procedures to ensure that they are educative and effective in meeting the changing needs of McMaster’s residence students, and that the residence experience will attract excellent students to McMaster.

The Living Learning Coordinator is responsible for supporting the creation of the residential curriculum, Living Learning Communities, and residence-wide academic initiatives that support students living in residence at the University. Develop, implement, coordinate and assess a variety of educational initiatives grounded in student development theory and a curricular approach. Establish and nurture new and existing partnerships with colleagues across the University.





Representative Duties & Responsibilities

Administer the day-to-day operations of all living learning communities within residence.
Develop, lead and assess the residence life unit’s curricula for students.
Provide support and guidance to student staff as it pertains to living learning communities and the McMaster residence curriculum and educational priorities.
Participate with colleagues on the residence life management team to strive for continuous improvement by regularly supporting projects that improve overall residence product and experience.
Write, develop and modify educational curricula plans based on assessment data collected and best practices associated with student learning.
Develop, maintain, and coordinate a programming resource inventory related to educational topics and themes.
Identify, develop, and maintain strong working relationships between the residence life office and various campus and community partners which assist in the education and development of residence students, including the student union.
Facilitate meetings and workshops with members of the Residence life management team, student staff members and other student leaders pertaining to living learning communities and the residence curriculum.
Research trends, issues and best practices in student development; continuously conduct regular reviews of learning programs and make improvements in relevant areas.
Plan and coordinate a variety of workshops, programs and activities.
Develop and deliver presentations, workshops and training module with campus and community partners.
Work with the marketing team to develop materials to promote living learning communities and residence curriculum to current and perspective students.
Answer or redirect general inquiries in person, by telephone and via email and respond independently to inquiries that are specific in nature and require a thorough knowledge of established policies and procedures.
Monitor budgets and reconcile accounts.
Write a variety of documents such as correspondence, procedure manuals, reports, and minutes.
Conduct database, literature, and web searches to find references and articles used for a variety of documents, reports, and publications.
Provide policy and procedure information to others.
Collect, verify, and input data into a variety of spreadsheets and databases.
Apply standard mathematical skills such as calculations, formulas, and equations to perform a variety of calculations.
Set up and maintain confidential records and filing systems, both electronic and hard copy.
Handle sensitive material in accordance with established policies.
Assemble, copy, collate, and disseminate a variety of documents and materials.


Supervision

Ongoing responsibility for supervising 10 or more student staff at any one time.
Ensures adherence to quality standards for short term staff and volunteers.

Qualifications / Required Skills

Bachelor's degree in a relevant field of study.
Requires 3 years of relevant experience, including one year of supervisory experience in residence or a related environment

Additional Information

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
Faculty of Health Sciences HR Office at ext. 22207, or
School of Graduate Studies at ext. 23679
to communicate accommodation needs.


Vaccination Policy Statement

The University is committed to providing and maintaining healthy and safe working and learning environments for all employees, students, volunteers and visitors. In accordance with the University’s Vaccination Policy-COVID-19 Requirements for Employees and Students (the “Vaccination Policy”), effective October 18, 2021 all McMaster community members, including employees, accessing a McMaster campus or facility in person are required to be fully vaccinated or to have received an exemption from the University for a valid human rights ground. This is a term and condition of employment. The University will continue to follow the guidance of public health organizations to define fully vaccinated status.

Further information is available at the following link: https://covid19.mcmaster.ca/vaccination-mandate/. More information on the University’s Health and Safety framework is available online at https://hr.mcmaster.ca/resources/covid19/.

Salary: $25.32 - $38.11 (hourly) 35 hrs a week Full time continuing

Contact Information

https://careers.mcmaster.ca/psp/prepprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&SiteId=1001&FOCUS=Applicant&JobOpeningId=46455&PostingSeq=1


hcshr@mcmaster.ca

Employer Profile

Housing and Conference Services (HCS) directly supports the University’s goal of advancing human and societal wellbeing and McMaster’s overriding vision of ‘educating for capability’. We provide a distinctive living and learning experience for students focused on key educational priorities including community development, personal growth and wellness, academic excellence, and inclusion.
HCS concurrently drives a positive McMaster experience for guests, alumni, staff, faculty and student by providing accommodation and event coordination, which meet the highest standards of service excellence. HCS is a proud and significant ancillary contributor to the financial health of the University and the core academic and research mission of McMaster.
HCS is poised to expand our capacity by 66% over the next 5 years. Moving from 4000 to 6500 bed spaces across 15 buildings. This expansion will diversify the housing operation dramatically, from a traditional focus on the housing needs of first year undergraduate students, to the introduction of upper year, graduate, and family housing, in addition to a constantly diversifying internal and external client base.
The annual budget for HCS is currently (pre-expansion) approximately $31 million and we employ 125 full-time and 250 part-time staff. HCS reports directly to both the divisions of Student Affairs and Administration.