Position: Residence Life Coordinator
Deadline: November 29, 2019
Posted: November 21, 2019
Job Description / Duties
The Residence Life Coordinator (RLC) is a live-in position responsible for the overall quality of living, within their assigned student residence(s). The RLC is responsible for the implementation of academic & social programming, staff development, student development, community development, and building administration & management. The RLC also participates regularly in company-wide program and initiative development, as part of Campus Living Centre’s Residence Life department.
Essential Functions and Basic Duties
Administration and Building Management
• Coordinate the opening and closing of the residence(s) during appropriate times (e.g., move-in, move-out, winter break, etc.).
• Oversee housing & occupancy management of assigned residence(s).
• Manage all aspects relating to the Residence Life Office. This includes, but is not limited to, supplies, cleanliness, and access.
• Monitor departmental spending and manage budget.
• Maintain the property social media account(s).
• Liaise and support institutional recruitment efforts with a focus on promoting on-campus living.
• Connect with contacts within the local community who support student development, such as local businesses, emergency services, and regional health services.
• Maintain regular communication with the Property Support Residence Life Team
Crisis and Incident Management
• Serve as part of the departmental rotation of on-call managers.
• Be familiar with and follow the Campus Living Centres policies and procedures.
• Perform mediations and interventions as needed.
• Coordinate with outside agencies in response to crises.
• Serve as a conduct administrator for the assigned residence(s). This includes, but is not limited to, management of the incident report database, investigating incidents, and following up with student concerns.
Student and Staff Development
• Maintain visibility and presence within the assigned residence community.
• Develop an engaged and inclusive residence community by implementing the Community Development Model, leading a Residence Orientation, and implementing social and educational programming.
• Recruit, hire, train, evaluate, and mentor a team of Resident Advisors and/or Community Advisors.
• Create and deliver training sessions for the Residence Life Staff. These trainings include, but are not limited to the Residence Life Staff Training Conference and property training.
• Liaise, collaborate, and partner with institutional partners to support the needs of students.
• Support and provide guidance to the Residence Council. This includes, but is not limited to, aiding in elections, facilitating the creation of programs/events, or soliciting feedback for residence improvements.
• Develop and maintain internal and external relationships. This includes but is not limited to, institutional committees/offices, Campus Living Centres properties/Property Support, OACUHO, ACUHO-I, CACUSS, etc.
Health and Safety
• Require employees work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry or loose clothing around moving parts, etc.).
• Ensure employees are advised of and trained on the existence of any potential or actual danger to their health or safety of which the supervisor is aware.
• Ensure every precaution reasonable in the circumstances is taken for the protection of an employee.
• Support a safe work environment that is free from any violence or harassment.
• Reinforce and demonstrates a positive “health and safety” attitude and working climate and holds information sessions with staff on health and safety issues.
• Develop an effective working relationship with JHSC members and supports their role.
• Perform informal workplace inspections daily and formal workplace inspections quarterly, including staff observations.
• Make every reasonable attempt to resolve any employee health and safety concerns.
• Conduct effective Incident Investigations and reviews all forms, ensuring these are discussed at management meetings.
• Correct any substandard or unsafe acts or any unsafe conditions and informing superiors of concerns
• Ensure that a maintenance program for any equipment and machinery in the workplace is carried out.
• Implement emergency plans when necessary and ensures that employees have been properly trained to comply.
• Regularly evaluate employee performance and providing periodic feedback with respect to health and safety.
Qualifications / Required Skills
Education: Recognized College Diploma or University Degree
Must possess superior verbal and written communication skills;
Must possess above average customer service skills;
Must possess superior attitude towards learning;
Must be able to handle multiple projects at once; and
Must be able to provide strong leadership to staff.
Experience Required: Minimum of one (1) year industry or related experience
Alex French, Operations Manager - firstname.lastname@example.org
Campus Living Centres was founded in 1989 with the purpose of assisting colleges and universities and with the planning, design, financing, and management of student housing and conference facilities. As the largest operator of student housing in Canada, Campus Living Centres (and our affiliated companies) has a portfolio of approximately 23,000 beds, which includes a combination of both managed and/or owned student housing developments.
Campus Living Centres’ (and our affiliated companies) current real estate portfolio is in excess of $600,000,000. We continue to work with our post-secondary partners to seek creative solutions designed to provide additional housing capacity, both on and off campus. Our financial strength and capacity ensures that we are leveraging our scale and securing the best overall value for all stakeholders.
Our team is comprised of over 600 dedicated, hardworking, and knowledgeable individuals. We understand the importance of having both a strong Property Support and local management team with the skills needed to lead, develop, and execute the goals and initiatives on behalf of our campus partners.
Campus Living Centres uses an integrated service delivery approach to student housing management that improves the financial performance of housing operations, while enhancing the student experience. As a result, we have been selected as one of Canada’s Best Managed Companies. This designation is considered a mark of excellence for Canadian owned and managed companies, and we are proud to be affiliated with a community that recognizes and celebrates Canadian business excellence.